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E-Democracy: Legislative-Constituent Communications in Minnesota and Wisconsin

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Communications between elected officials and their constituents is a major concern for political scientists trying to understand the nature of representation in a democracy such as the United States. In this study the impact of e-mail on communications between constituents and state legislators is examined. Much has been written in the popular media about dramatic changes to society resulting from new technologies such as the Internet and e-mail. In addition, studies in the political science research literature have examined such topics as the use of new communication technologies by citizen activists, by state level political parties, by interest groups in their issue campaigns, and by member of Congress. However, little research has been done on the use of e-mail in communications between state legislators and their constituents. In 1997, one of the primary investigators in this current project conducted a survey of Minnesota’s state legislators on the use of e-mail in the Minnesota legislative. Since the original study was conducted, significantly more citizens and legislators nationwide have gained access to e-mail and the Internet and use them on a regular basis. To examine these changes and their impact on legislator-constituent relations over time, a follow-up survey of Minnesota legislators was conducted in the summer of 2002. In addition, to broaden the focus of the study and to be able to make some cross state comparisons, Wisconsin state legislators were also surveyed in the summer of 2002. The 1997 study concluded that at least at the time “e-mail may have been oversold as an effective tool of communication between citizen and legislator. Instead the best way for a citizen to get her point across is the old-fashioned way – send a letter or visit her state legislator.” The 2002 survey suggests that office visits and sending a letter are still seen as the most effective way to get one’s point across to your legislator. E-mail is also seen as an effective tool of communication between citizen and legislator, but only under certain circumstances. If a legislator recognizes that the e-mail was personally written by a constituent, it is seen as almost as effective a method of communication as sending a handwritten or typed letter via the postal service. However, “the problem with e-mail,” as one legislator for Minnesota put it, “is that one does not have the time to respond to non-constituents, but there is no easy, non-offensive way to sort out the ‘political spammers.’”

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mail (255), e (251), e-mail (241), legisl (180), constitu (158), communic (119), messag (82), state (80), letter (75), effect (70), minnesota (64), survey (57), offic (56), receiv (54), wisconsin (53), one (53), type (51), use (46), respond (45), 2002 (41), differ (38),

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e-mail, state legislatures, state legislators, constituents, Minnesota, Wisconsin, technology, communication,
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Alperin, Davida. and Schultz, David. "E-Democracy: Legislative-Constituent Communications in Minnesota and Wisconsin" Paper presented at the annual meeting of the American Political Science Association, Philadelphia Marriott Hotel, Philadelphia, PA, Aug 27, 2003 <Not Available>. 2009-05-26 <http://www.allacademic.com/meta/p62554_index.html>

APA Citation:

Alperin, D. and Schultz, D. , 2003-08-27 "E-Democracy: Legislative-Constituent Communications in Minnesota and Wisconsin" Paper presented at the annual meeting of the American Political Science Association, Philadelphia Marriott Hotel, Philadelphia, PA Online <.PDF>. 2009-05-26 from http://www.allacademic.com/meta/p62554_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: Communications between elected officials and their constituents is a major concern for political scientists trying to understand the nature of representation in a democracy such as the United States. In this study the impact of e-mail on communications between constituents and state legislators is examined. Much has been written in the popular media about dramatic changes to society resulting from new technologies such as the Internet and e-mail. In addition, studies in the political science research literature have examined such topics as the use of new communication technologies by citizen activists, by state level political parties, by interest groups in their issue campaigns, and by member of Congress. However, little research has been done on the use of e-mail in communications between state legislators and their constituents. In 1997, one of the primary investigators in this current project conducted a survey of Minnesota’s state legislators on the use of e-mail in the Minnesota legislative. Since the original study was conducted, significantly more citizens and legislators nationwide have gained access to e-mail and the Internet and use them on a regular basis. To examine these changes and their impact on legislator-constituent relations over time, a follow-up survey of Minnesota legislators was conducted in the summer of 2002. In addition, to broaden the focus of the study and to be able to make some cross state comparisons, Wisconsin state legislators were also surveyed in the summer of 2002. The 1997 study concluded that at least at the time “e-mail may have been oversold as an effective tool of communication between citizen and legislator. Instead the best way for a citizen to get her point across is the old-fashioned way – send a letter or visit her state legislator.” The 2002 survey suggests that office visits and sending a letter are still seen as the most effective way to get one’s point across to your legislator. E-mail is also seen as an effective tool of communication between citizen and legislator, but only under certain circumstances. If a legislator recognizes that the e-mail was personally written by a constituent, it is seen as almost as effective a method of communication as sending a handwritten or typed letter via the postal service. However, “the problem with e-mail,” as one legislator for Minnesota put it, “is that one does not have the time to respond to non-constituents, but there is no easy, non-offensive way to sort out the ‘political spammers.’”

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Document Type: .pdf
Page count: 42
Word count: 10767
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E-Democracy: Legislative-Constituent Communications in Minnesota and Wisconsin Davida J. Alperin University of Wisconsin - River Falls davida.j.alperin@uwrf.edu David Schultz Hamline University dschultz@gw.hamline.edu Prepared for delivery at the 2003 Annual Meeting of the American Political Science Association August 28 - August 31 2003. Copyright by the American Political Science Association. The authors thank the Faculty and Academic Staff Development Board of the University of Wisconsin – River Falls (UW-RF) for their financial support of this project through a Faculty Research
Slips to the Bottom of City Hall’s Box.” New York Times October 3 2002 E6. Sarkar. Dibya. 2001. “Politicians Plug In.” Civic.com. May 2001 12-16. Schenk David. 1997. Data Smog: Surviving the Information Glut. New York: Harper- Collins. Schultz David. 1998. “The Electronic Democracy: A View from the Minnesota Legislature.” (Unpublished paper). Schwartz Ed. 1996. Net Activism: How Citizens Use the Internet. Sebastopol CA: Songline Studios Inc. Sunstein Cass. 2001. Republic.com. Princeton: Princeton University Press. Vasishtha Preeti. 2001. “House


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