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Say the Magic Word: Effective Communication in Social Dilemmas
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MAGIC WORD Pg. 2
Abstract
Using data from Ostrom, Walker and Gardner’s (1994) experimental study of communication in
social dilemmas, we perform a secondary analysis by coding the transcripts of player communication in
the common pool resource experiments. Specifically, we further investigate their finding that communi-
cation produces positive social outcomes. We start with a review of the broader literature concerning
potential explanations in order to develop a 5-category coding scheme encompassing: calculation/
information; rational appeals; normative appeals; solidarity words; and, promises/threats. We also
observe some emergent aspects of group communication, including leadership, dissent, and the willing-
ness to keep talking. We find that leadership and dissent have significant positive and negative effects,
respectively, and that, of all the discursive categories only solidarity worlds produces a statistically
significant effect; this effect depends, in turn, on players’ willingness to keep talking.
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MAGIC WORD Pg. 2
Abstract
Using data from Ostrom, Walker and Gardner’s (1994) experimental study of communication in
social dilemmas, we perform a secondary analysis by coding the transcripts of player communication in
the common pool resource experiments. Specifically, we further investigate their finding that communi-
cation produces positive social outcomes. We start with a review of the broader literature concerning
potential explanations in order to develop a 5-category coding scheme encompassing: calculation/
information; rational appeals; normative appeals; solidarity words; and, promises/threats. We also
observe some emergent aspects of group communication, including leadership, dissent, and the willing-
ness to keep talking. We find that leadership and dissent have significant positive and negative effects,
respectively, and that, of all the discursive categories only solidarity worlds produces a statistically
significant effect; this effect depends, in turn, on players’ willingness to keep talking.
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