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Determinants of External Search in Online Purchase: Consumers' Information Search Patterns in Marketing Communication

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Abstract:

This study aims to investigate consumers’ information search patterns in online purchases. To explore consumers’ information search process in online purchase, the hypothesized model was tested among product categories (digital cameras, laptop computers, and plasma TVs). The hypothesized model was based on Bettman’s framework for determinants of external search, and modified for the study context, including accessibility of favored product brands. As the interest group of the study was online users who had the experience of online purchases, an online consumer panel was used for a study sample. For data analysis, a two-step process was used, beginning with a confirmatory factor analysis procedure, followed by the structural equation modeling tests. The causal relationships among study variables were inconsistent across sample sub-groups and further investigation on consumers’ information search process is provided with sample sub-groups comparison.

Most Common Document Word Stems:

inform (188), product (155), search (152), onlin (99), consum (97), purchas (84), studi (53), brand (51), determin (47), extern (46), closur (46), need (44), group (43), experi (43), access (42), may (40), involv (38), perceiv (38), sub (37), risk (36), situat (35),

Author's Keywords:

consumers' information search, online purchase, consumers' information search patterns
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Association:
Name: International Communication Association
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http://www.icahdq.org


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URL: http://citation.allacademic.com/meta/p92921_index.html
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MLA Citation:

Lee, Youngwon. "Determinants of External Search in Online Purchase: Consumers' Information Search Patterns in Marketing Communication" Paper presented at the annual meeting of the International Communication Association, Dresden International Congress Centre, Dresden, Germany, Jun 16, 2006 <Not Available>. 2013-12-17 <http://citation.allacademic.com/meta/p92921_index.html>

APA Citation:

Lee, Y. , 2006-06-16 "Determinants of External Search in Online Purchase: Consumers' Information Search Patterns in Marketing Communication" Paper presented at the annual meeting of the International Communication Association, Dresden International Congress Centre, Dresden, Germany Online <PDF>. 2013-12-17 from http://citation.allacademic.com/meta/p92921_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: This study aims to investigate consumers’ information search patterns in online purchases. To explore consumers’ information search process in online purchase, the hypothesized model was tested among product categories (digital cameras, laptop computers, and plasma TVs). The hypothesized model was based on Bettman’s framework for determinants of external search, and modified for the study context, including accessibility of favored product brands. As the interest group of the study was online users who had the experience of online purchases, an online consumer panel was used for a study sample. For data analysis, a two-step process was used, beginning with a confirmatory factor analysis procedure, followed by the structural equation modeling tests. The causal relationships among study variables were inconsistent across sample sub-groups and further investigation on consumers’ information search process is provided with sample sub-groups comparison.

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