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Benefits Communication: Does One-Size-Fit-All?
Unformatted Document Text:  Benefits Communication 19 References Ackley, D. (1992). Retirement benefits communication could use consumer-oriented approach. Pension World, 28, 23-26. Armstrong, J.S., & Overton, T.S. (1977). Estimating nonresponse bias in mail survey. Journal of Marketing Research, 14, 396-402. Breuer, N. L. (2001). Health benefits: Involve employees in care. Workforce, 26-27. Bruner, J. (2000). Clear writing is important for effective benefits communication. Canadian HR Reporter, 13, G12. Burzawa, S. (1999). Workplace trends enhance value of personalized communications, online technologies. Employee Benefit Plan Review, 54, 28-30 Chauran, T. (1989). Benefit communication that goes the distance. Personnel Journal, 68, 70-77. Daft, R.L., & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32, 554-571. Danehower, C., Celuch, K., & Lust, J.A. (1994). Benefits management and communication: A marketing approach. Human Resource Management Review, 4, 177-195. Dreher, G., Ash, R., & Bretz, R. (1988). Benefit coverage and employee cost: Critical factors in explaining compensation satisfaction. Personnel Psychology, 237-254. Driver, R.W. (1980). A determination of the relative efficacy of different techniques for employee benefit communication. Journal of Business Communications, 17, 23-37. Fulk, J., Schmitz, J., & Steinfield, C. (1990). A social influence model of technology use. In J. Fulk and C. Steinfield (Eds.), Organizations and Communication technology (pp. 117-140). Newbury Park, CA: Sage.

Authors: Picherit-Duthler, Gaelle. and Freitag, Alan.
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Benefits Communication 19
References
Ackley, D. (1992). Retirement benefits communication could use consumer-oriented
approach. Pension World, 28, 23-26.
Armstrong, J.S., & Overton, T.S. (1977). Estimating nonresponse bias in mail survey.
Journal of Marketing Research, 14, 396-402.
Breuer, N. L. (2001). Health benefits: Involve employees in care. Workforce, 26-27.
Bruner, J. (2000). Clear writing is important for effective benefits communication.
Canadian HR Reporter, 13, G12.
Burzawa, S. (1999). Workplace trends enhance value of personalized communications,
online technologies. Employee Benefit Plan Review, 54, 28-30
Chauran, T. (1989). Benefit communication that goes the distance. Personnel Journal, 68,
70-77.
Daft, R.L., & Lengel, R. H. (1986). Organizational information requirements, media
richness and structural design. Management Science, 32, 554-571.
Danehower, C., Celuch, K., & Lust, J.A. (1994). Benefits management and
communication: A marketing approach. Human Resource Management Review, 4, 177-195.
Dreher, G., Ash, R., & Bretz, R. (1988). Benefit coverage and employee cost: Critical
factors in explaining compensation satisfaction. Personnel Psychology, 237-254.
Driver, R.W. (1980). A determination of the relative efficacy of different techniques for
employee benefit communication. Journal of Business Communications, 17, 23-37.
Fulk, J., Schmitz, J., & Steinfield, C. (1990). A social influence model of technology use.
In J. Fulk and C. Steinfield (Eds.), Organizations and Communication technology (pp. 117-140).
Newbury Park, CA: Sage.


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