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Technical Convergence in a Public Bureaucracy: Cultural Change

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Abstract:

This paper offers empirical grounding for a theory of organizational culture based on the simultaneous enactment of fragmentation, differentiation, and integration during organizational change. It has as its site an information-technology organization at a large western university. This public bureaucracy merged three, disparate, high-technology cultures to provide integrated computer and telecommunication services for its campus. Part of a two-year case study, this paper makes three contributions to our understanding of organizational cultural change. First, cultural change in the high-technology, public bureaucracy studied exhibits similar patterns to private-sector, high-technology organizations undergoing change. Second, the merged, independent technical cultures studied handle the tensions resulting from a mandated consolidation by reproducing their subcultures while adopting new organizational outcomes. Third, the behaviors of the members studied lend support to the claim that full integration or consensus is not a necessary feature of a productive culture. In the organization studied, a discourse of communication enabled the simultaneous development of an integrated culture and the reproduction of the subcultural identities within the context of technological evolution of services.

Most Common Document Word Stems:

cultur (150), organiz (103), organ (74), technolog (70), work (69), communic (64), member (58), servic (56), chang (49), subcultur (48), group (44), high (40), studi (39), new (39), integr (37), technic (37), comput (36), 2003 (36), ica (36), depart (34), manag (30),

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technical convergence, high-technology, cultural change, public bureaucracy
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Name: International Communication Association
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MLA Citation:

McPherson, Jeanne. "Technical Convergence in a Public Bureaucracy: Cultural Change" Paper presented at the annual meeting of the International Communication Association, Marriott Hotel, San Diego, CA, May 27, 2003 <Not Available>. 2009-05-26 <http://www.allacademic.com/meta/p111426_index.html>

APA Citation:

McPherson, J. S. , 2003-05-27 "Technical Convergence in a Public Bureaucracy: Cultural Change" Paper presented at the annual meeting of the International Communication Association, Marriott Hotel, San Diego, CA Online <.PDF>. 2009-05-26 from http://www.allacademic.com/meta/p111426_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: This paper offers empirical grounding for a theory of organizational culture based on the simultaneous enactment of fragmentation, differentiation, and integration during organizational change. It has as its site an information-technology organization at a large western university. This public bureaucracy merged three, disparate, high-technology cultures to provide integrated computer and telecommunication services for its campus. Part of a two-year case study, this paper makes three contributions to our understanding of organizational cultural change. First, cultural change in the high-technology, public bureaucracy studied exhibits similar patterns to private-sector, high-technology organizations undergoing change. Second, the merged, independent technical cultures studied handle the tensions resulting from a mandated consolidation by reproducing their subcultures while adopting new organizational outcomes. Third, the behaviors of the members studied lend support to the claim that full integration or consensus is not a necessary feature of a productive culture. In the organization studied, a discourse of communication enabled the simultaneous development of an integrated culture and the reproduction of the subcultural identities within the context of technological evolution of services.

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Document Type: .PDF
Page count: 36
Word count: 9166
Text sample:
ICA 2003 1 Student Technical Convergence in a Public Bureaucracy: Cultural Change among Merged High-Technology Work Groups ICA 2003 2 Abstract This paper offers empirical grounding for a theory of organizational culture based on the simultaneous enactment of fragmentation differentiation and integration during organizational change. It has as its site an information-technology organization at a large western university. This public bureaucracy merged three disparate high-technology cultures to provide integrated computer and telecommunication services for its campus. Part of a
Hunting and gathering in the early Silicon Age: Cyberspace jobs and the reformulation of organizational culture. In N. M. Askansky C. Wilderom & M. F. Peterson (Eds.) Handbook of organizational culture and climate (pp. 85-99). Newbury Park CA: Sage. Vigoda E. (2002). From responsiveness to collaboration: Governance citizens and the next generation of public administration. Public Administration Review 62 527-540. Weedon C. (1997). Feminist practice & poststructuralist theory. Second edition. Oxford UK: Blackwell Publishers. Williams D. (2000). Reinventing the


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