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A Model of Consumer Behaviors in Electronic Commerce: Trust, Information Search, and Internet Shopping
Unformatted Document Text:  22 Hoffman, D. L., & Novak, T. P. (1999). The growing digital divide: Implications for an open research agenda. eLab, Owen graduate school of management, Vanderbilt University, http://ecommerce.vanderbilt.edu Hoffman, D. L., Novak, T. P., & Schlosser, A. (2000). Consumer control in online environments. eLab, Owen graduate school of management, Vanderbilt University, http://ecommerce.vanderbilt.edu Hoffman, D.L., Novak, T.P., & Peralta, M. (1999). Building consumer trust online. Communications of the ACM, 42(4), 80-85. Horn, (1977). Human ability systems. In P. Baltes (Ed.), Life-span development and behavior.New York: Academic. Jöreskog, K., & Sörbom, D. (1993). LISREL 8: Structural Equation Modeling with the SIMPLIS Command Language. SSI Scientific Software International. Klein, L. R. (1998). Evaluating the potential of interactive media through a new lens: Search versus experience goods. Journal of Business Research, 41, 195-203. Kline, R. B. (1998). Principles and practice of structural equation modeling. The Guilford Press. Koufaris, M., Kambil, A., & LaBarbera, A. (2002). Consumer behavior in web-based commerce: An empirical study. International Journal of Electronic Commerce, 6(2), 115-138. Lee, M. K. O., & Turban, E. (2001). A trust model for consumer Internet shopping, International Journal of Electronic Commerce, 5(2), 115-138. Li, H., Kuo, C., & Russell, M.G. (1999). The impact of perceived channel utilities, shopping orientations, and demographics. Journal of Computer Mediated Communication, 5(2), 1-19. Lichtenstein, E. H., & Brewer, W. F. (1980). Memory for goal-directed events. Cognitive Psychology, 12, 412-445. McKnight, D. H., & Chervany, N. L. (2002). What trust means in e-commerce customer relationships: An interdisciplinary conceptual typology. International Journal of Electronic Commerce, 6(2), 35-59. Muir, B.M. (1997). Trust between humans and machines, and design of decision aids. International Journal of Man-Machine Studies, 27, 527-539. Nie, N. H., & Erbring, L. (2000). Internet and society. http//www.Stanford.edu/group/siqss Rook, D. W.,& Fisher, R. J. (1995). Normative influences on impulsive buying behavior. Journal of Consumer Research, 22, 305-313.

Authors: Keum, Heejo. and Cho, Jaeho.
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22
Hoffman, D. L., & Novak, T. P. (1999). The growing digital divide: Implications for an open
research agenda
. eLab, Owen graduate school of management, Vanderbilt University,
http://ecommerce.vanderbilt.edu
Hoffman, D. L., Novak, T. P., & Schlosser, A. (2000). Consumer control in online
environments
. eLab, Owen graduate school of management, Vanderbilt University,
http://ecommerce.vanderbilt.edu
Hoffman, D.L., Novak, T.P., & Peralta, M. (1999). Building consumer trust online.
Communications of the ACM, 42(4), 80-85.
Horn, (1977). Human ability systems. In P. Baltes (Ed.), Life-span development and behavior.
New York: Academic.
Jöreskog, K., & Sörbom, D. (1993). LISREL 8: Structural Equation Modeling with the SIMPLIS
Command Language
. SSI Scientific Software International.
Klein, L. R. (1998). Evaluating the potential of interactive media through a new lens: Search
versus experience goods. Journal of Business Research, 41, 195-203.
Kline, R. B. (1998). Principles and practice of structural equation modeling. The Guilford
Press.
Koufaris, M., Kambil, A., & LaBarbera, A. (2002). Consumer behavior in web-based
commerce: An empirical study. International Journal of Electronic Commerce, 6(2), 115-138.
Lee, M. K. O., & Turban, E. (2001). A trust model for consumer Internet shopping,
International Journal of Electronic Commerce, 5(2), 115-138.
Li, H., Kuo, C., & Russell, M.G. (1999). The impact of perceived channel utilities, shopping
orientations, and demographics. Journal of Computer Mediated Communication, 5(2), 1-19.
Lichtenstein, E. H., & Brewer, W. F. (1980). Memory for goal-directed events. Cognitive
Psychology, 12
, 412-445.
McKnight, D. H., & Chervany, N. L. (2002). What trust means in e-commerce customer
relationships: An interdisciplinary conceptual typology. International Journal of Electronic
Commerce, 6
(2), 35-59.
Muir, B.M. (1997). Trust between humans and machines, and design of decision aids.
International Journal of Man-Machine Studies, 27, 527-539.
Nie, N. H., & Erbring, L. (2000). Internet and society. http//www.Stanford.edu/group/siqss
Rook, D. W.,& Fisher, R. J. (1995). Normative influences on impulsive buying behavior.
Journal of Consumer Research, 22, 305-313.


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