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Re-conceptualizing interruptions in physician-patient interview: Co-operative and intrusive
Unformatted Document Text:  Interruption Patterns 12 visits during the past six months (p > .05). All the patient participants spoke English as their first language except one, who spoke English as a second language but with high fluency. Procedure All five physician participants worked in a clinic in a Northern community of British Columbia. One of the researchers in this study, also a physician in the same community, obtained consent from the physician participants. Patients’ consent was sought at the entrance of the clinic where one of the researchers was seated at a desk. Once a patient agreed to participate, he or she filled out a consent form which also provided an introduction to this study. Both physician and patient participants were informed that the conversation was to be audio-taped. Audio recordings of the interviews were obtained by using a video recorder without the lens. Categories of Interruption. Interruptions were divided into successful and unsuccessful. Both could occur with or without overlapping. Successful interruptions were differentiated into intrusive, co-operative, and other categories. Unsuccessful interruptions were not classified. Examples for each category are presented in Appendix 1. Successful interruptions. An interruption is judged successful if the second speaker cuts off the first speaker before he/she finishes a complete utterance (more than the last word of the utterance), and the second speaker continues to talk until he/she finishes an utterance, while the first speaker stops talking abruptly (Beaumont & Cheyne, 1998; Jacob, 1974; Mishler & Waxler, 1968; Ng et al., 1995) or continues to talk until he or she finishes the utterance.

Authors: Li, Han., Krysko, Michael., Desroches, Naghmeh. and Deagle, George.
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Interruption Patterns
12
visits during the past six months (p > .05). All the patient participants spoke English as
their first language except one, who spoke English as a second language but with high
fluency.
Procedure
All five physician participants worked in a clinic in a Northern community of
British Columbia. One of the researchers in this study, also a physician in the same
community, obtained consent from the physician participants. Patients’ consent was
sought at the entrance of the clinic where one of the researchers was seated at a desk.
Once a patient agreed to participate, he or she filled out a consent form which also
provided an introduction to this study. Both physician and patient participants were
informed that the conversation was to be audio-taped. Audio recordings of the interviews
were obtained by using a video recorder without the lens.
Categories of Interruption. Interruptions were divided into successful and
unsuccessful. Both could occur with or without overlapping. Successful interruptions
were differentiated into intrusive, co-operative, and other categories. Unsuccessful
interruptions were not classified. Examples for each category are presented in Appendix
1.
Successful interruptions. An interruption is judged successful if the second
speaker cuts off the first speaker before he/she finishes a complete utterance (more than
the last word of the utterance), and the second speaker continues to talk until he/she
finishes an utterance, while the first speaker stops talking abruptly (Beaumont & Cheyne,
1998; Jacob, 1974; Mishler & Waxler, 1968; Ng et al., 1995) or continues to talk until he
or she finishes the utterance.


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