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Re-conceptualizing interruptions in physician-patient interview: Co-operative and intrusive
Unformatted Document Text:  Interruption Patterns 33 Appendix1 : Examples of Interruptions______________________________________________________________________________ Cooperative interruptions ______________________________________________________________________________1. Agreement Patient: … but I don’t have /a bath very often/and… Physician: /oh really that’s in/teresting, interesting. 2. Assistance Patient: it /felt like/… Physician: /felt like/ a stone sitting there, yeah? Patient: yeah just pushing me. 3. Clarification Patient: Well no there just ringing worse than/I had I/ … Physician: /worse/ than usual. ______________________________________________________________________________ Intrusive Interruptions ______________________________________________________________________________ 1.Disagreement Patient: I’ll grow hair on my /face as my/… Physician: /well no you/’ll be like you’ll be like everybody else who’s menopausal. 2. Floor-taking Physician: this is more/of ligaments and things like that/ Patient: /well I always wondered about th/at too because it hurts so. 3. Topic-change Patient: then I start working out and /then its like/… Physician: /how are you/r bowels doing lately? 4. Tangentialization Patient: well doc I’ll stay with this medication three ti/mes a day two at a/ … Physician: /that’ll do, that’ll do. Now you go and take this prescription to the Phoenix Center. ______________________________________________________________________________ Unsuccessful Interruptions ______________________________________________________________________________ Physician: you’ll feel good while doing it/but as so/on as it goes away it tenses up. Patient: /but then I/ … ______________________________________________________________________________________________

Authors: Li, Han., Krysko, Michael., Desroches, Naghmeh. and Deagle, George.
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Interruption Patterns
33
Appendix1 : Examples of Interruptions
______________________________________________________________________________
Cooperative interruptions
______________________________________________________________________________
1. Agreement
Patient: … but I don’t have /a bath very often/and…
Physician:
/oh really that’s in/teresting, interesting.

2. Assistance
Patient:
it /felt like/…
Physician:
/felt like/ a stone sitting there, yeah?
Patient:
yeah just pushing me.

3. Clarification
Patient:
Well no there just ringing worse than/I had I/ …
Physician:
/worse/
than
usual.
______________________________________________________________________________
Intrusive Interruptions
______________________________________________________________________________
1.Disagreement
Patient:
I’ll grow hair on my /face as my/…
Physician:
/well no you/’ll be like you’ll be like everybody else
who’s menopausal.

2. Floor-taking
Physician:
this is more/of ligaments and things like that/
Patient:
/well I always wondered about th/at too because it hurts so.

3. Topic-change
Patient:
then I start working out and /then its like/…
Physician:
/how are you/r bowels doing lately?

4. Tangentialization

Patient:
well doc I’ll stay with this medication three ti/mes a day two at a/ …
Physician:
/that’ll do, that’ll do. Now you go and
take this prescription to the Phoenix Center.
______________________________________________________________________________
Unsuccessful Interruptions
______________________________________________________________________________

Physician:
you’ll feel good while doing it/but as so/on as it goes away it tenses up.
Patient:
/but
then
I/
_____________________________________________________________________________________________
_


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