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Re-conceptualizing interruptions in physician-patient interview: Co-operative and intrusive
Unformatted Document Text:  Interruption Patterns 7 between physicians and patients in the amount of interruptions. In a simulated physician- patient study, Li (2001) found no difference in the amount of interruptions performed by physicians and patients. Arntson, Droge and Fassl (1978) reported that patients interrupted more than physicians. Irish and Hall (1995) found that overall, patients engaged in significantly more interruptions than physicians. However, when Irish and Hall categorized interruptions as questions and statements, they found that patients used more statement type of interruptions whereas physicians, more question type of interruptions. Gender Differences in Interruption Patterns in the General Population Research on gender differences in interruption patterns in the general population seems to be controversial (for a review, see Anderson & Leaper, 1998). Some researchers found that males interrupt females more (e.g., Bohn & Stutman, 1983; Brooks, 1982; Zimmerman & West, 1975), some found the opposite (e.g., Kennedy & Camden, 1983; Nohara, 1992), while others found no difference (e.g., Aries, 1996; Carli, 1990; James & Clarke, 1993; Johnson, 1994; Robinson & Reis, 1989). These inconclusive results may stem from a lack of uniform definition for interruption. A meta-analysis of extensive literature (Anderson & Leaper, 1998) indicated three definitions of interruptions. In the first category, interruptions were either undefined or broadly defined. In the second category, authors explicitly excluded back channelling and minimum listening responses. In the third category, only successful interruptions were included, although they were termed intrusive interruptions. Gender and interruption Patterns in Physician-Patient Interviews Research on male-female interruption patterns in physician-patient interviews

Authors: Li, Han., Krysko, Michael., Desroches, Naghmeh. and Deagle, George.
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Interruption Patterns
7
between physicians and patients in the amount of interruptions. In a simulated physician-
patient study, Li (2001) found no difference in the amount of interruptions performed by
physicians and patients. Arntson, Droge and Fassl (1978) reported that patients
interrupted more than physicians. Irish and Hall (1995) found that overall, patients
engaged in significantly more interruptions than physicians. However, when Irish and
Hall categorized interruptions as questions and statements, they found that patients used
more statement type of interruptions whereas physicians, more question type of
interruptions.
Gender Differences in Interruption Patterns in the General Population
Research on gender differences in interruption patterns in the general population
seems to be controversial (for a review, see Anderson & Leaper, 1998). Some researchers
found that males interrupt females more (e.g., Bohn & Stutman, 1983; Brooks, 1982;
Zimmerman & West, 1975), some found the opposite (e.g., Kennedy & Camden, 1983;
Nohara, 1992), while others found no difference (e.g., Aries, 1996; Carli, 1990; James &
Clarke, 1993; Johnson, 1994; Robinson & Reis, 1989). These inconclusive results may
stem from a lack of uniform definition for interruption. A meta-analysis of extensive
literature (Anderson & Leaper, 1998) indicated three definitions of interruptions. In the
first category, interruptions were either undefined or broadly defined. In the second
category, authors explicitly excluded back channelling and minimum listening responses.
In the third category, only successful interruptions were included, although they were
termed intrusive interruptions.
Gender and interruption Patterns in Physician-Patient Interviews
Research on male-female interruption patterns in physician-patient interviews


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