Broadband and Telework Practices, p 2
Abstract
Although empirical studies of teleworking as a fluid work practice in organizations
provide little or no support for the claim that the availability of telecommunications technology
drives either organizational or individual decisions to telework, broadband (high-bandwidth
computing) is increasingly predicted to transform organizations and the nature of work. In a
related vein, extant literature on telework has largely failed to examine how people work when
they work at a distance (Bailey & Kurland, 2002). Drawing on interviews conducted with 46
teleworkers, this study investigates how workers’ teleworking practices interrelate with other
elements of the social-technological system, in particular, relationships with the organization,
with coworkers, and with available technology. We use this information to consider the
burgeoning relationship between broadband and work practices in organizational settings. We
conclude by identifying opportunities in teleworking for increasing demand for broadband
services.
Convention