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Effects of User Control and Perceived Message Tailoring on Responses to a Health Web Site
Unformatted Document Text:  14 Chen, L., (1995). Interaction involvement and patterns of topical talk: A comparison of intercultural and intercultural dyads. International Journal of Intercultural Relations, 19(4), 463-482. Cody, M. J., & McLaughlin, M. L. (1985). The situation as a construct in interpersonal communication research. In M. L. Knapp & G. R. Miller (Eds.), Communication Yearbook, 8, (pp. 263-312). Beverly Hills, CA: Sage Publications. Coyle, J.R. & Thorson, E. (2001). The effects of progressive levels of interactivity and vividness in web marketing sites. Journal of Advertising, 30(3), 65-77. December, J. (1996). Units of analysis for Internet communication. Journal of Communication, 46, 14-38. Eagly, A. & Chaiken, S. (1993). Process theories of attitude formation and change: The elaboration likelihood and heuristic-systematic models. The Psychology of Attitudes (pp. 305-349). Fort Worth, TX: Harcourt Brace. Eveland, W.P Jr. & Dunwoody, S. (2001). User control and structural isomorphism or disorientation and cognitive load?: Learning from the web versus print. Communication Research. 28, 48-78. Fogg, B.J. (2002). Persuasive technology: Using computers to change what we think and do. San Francisco: Morgan Kaufmann Publishers. Giles, H., Taylor, D. M., & Bourhis, R. Y., (1973). Towards a theory of interpersonal accommodation through speech: Some Canadian data. Language in Society, 2, 177-192. Goffman, E., (1967). Interaction Ritual. New York: Anchor Books. Heeter, C. (1989). Implications of new interactive technologies for conceptualizing communication. In Salvaggio, J. & Bryant, J. (Eds.), Media in the information age: Emerging patterns of adoption and consumer use (pp 217-235). Hillsdale, NJ: Lawrence Erlbaum Associates. Jones, R. A., & Brehm, J. W., (1967). Attitudinal effects of communicator attractiveness when one chooses to listen. Journal of Personality and Social Psychology, 6 (1), 64-70. Kinzie, M. B., Sullivan, H. J., & Berdel, R. L. (1988). Learner control and achievement in science computer-assisted instruction. Journal of Educational Psychology, 80, 299-303. Kinzie, M.B. (1990). Requirements and benefits of effective interactive instruction: Learner control, self-regulation, and continuing motivation. Educational Technology Research and Development, 38, 5-21. Kreuter, M., Farrell, D., Olevitch, L., & Brennan, L. (2000). Tailoring health messages: Customizing communication with computer technology. Mahwah, NJ: Lawrence Erlbaum Associates.

Authors: Lieberman, Debra., Lingsweiler, Ryan., Yao, Mike. and Chesler, Zachary.
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Chen, L., (1995). Interaction involvement and patterns of topical talk: A comparison of
intercultural and intercultural dyads. International Journal of Intercultural Relations, 19
(4), 463-482.
Cody, M. J., & McLaughlin, M. L. (1985). The situation as a construct in interpersonal
communication research. In M. L. Knapp & G. R. Miller (Eds.), Communication
Yearbook, 8, (pp. 263-312). Beverly Hills, CA: Sage Publications.
Coyle, J.R. & Thorson, E. (2001). The effects of progressive levels of interactivity and vividness
in web marketing sites. Journal of Advertising, 30(3), 65-77.
December, J. (1996). Units of analysis for Internet communication. Journal of Communication,
46, 14-38.
Eagly, A. & Chaiken, S. (1993). Process theories of attitude formation and change: The
elaboration likelihood and heuristic-systematic models. The Psychology of Attitudes (pp.
305-349). Fort Worth, TX: Harcourt Brace.
Eveland, W.P Jr. & Dunwoody, S. (2001). User control and structural isomorphism or
disorientation and cognitive load?: Learning from the web versus print. Communication
Research. 28, 48-78.
Fogg, B.J. (2002). Persuasive technology: Using computers to change what we think and do.
San Francisco: Morgan Kaufmann Publishers.
Giles, H., Taylor, D. M., & Bourhis, R. Y., (1973). Towards a theory of interpersonal
accommodation through speech: Some Canadian data. Language in Society, 2, 177-192.
Goffman, E., (1967). Interaction Ritual. New York: Anchor Books.
Heeter, C. (1989). Implications of new interactive technologies for conceptualizing
communication. In Salvaggio, J. & Bryant, J. (Eds.), Media in the information age:
Emerging patterns of adoption and consumer use (pp 217-235). Hillsdale, NJ: Lawrence
Erlbaum Associates.
Jones, R. A., & Brehm, J. W., (1967). Attitudinal effects of communicator attractiveness when one
chooses to listen. Journal of Personality and Social Psychology, 6 (1), 64-70.
Kinzie, M. B., Sullivan, H. J., & Berdel, R. L. (1988). Learner control and achievement in science
computer-assisted instruction. Journal of Educational Psychology, 80, 299-303.
Kinzie, M.B. (1990). Requirements and benefits of effective interactive instruction: Learner
control, self-regulation, and continuing motivation. Educational Technology Research
and Development, 38, 5-21.
Kreuter, M., Farrell, D., Olevitch, L., & Brennan, L. (2000). Tailoring health messages:
Customizing communication with computer technology. Mahwah, NJ: Lawrence
Erlbaum Associates.


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