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Advice to Practitioners: A Review of the Popular Press Literature on Planned Change Communication
Unformatted Document Text:  Advice to Practitioners - 36 Table 4: Themes Concerning Resistance Theme # Description Authors (date) Natural 9 Resistance happens and there is nothing we can do about that fact. Ackerman, Anderson & Anderson (2001) Belasco (1991) Brandt (1996) Bridges (1991) Davidson (2002) Duck (2002) Eckes (2001) Maurer (1996) Senge, Kleiner, Roberts, Ross, Roth & Smith (1999) Not Everyone Reacts the Same 4 Resistance is only way that people can respond to change. Brandt (1996) Duck (2001) Dupuy (2002) Heller (1998) Resistance is Rational and Desirable 5 Resistance provides the necessary checks and balances needed during change. Conner (1992) Dupuy (2002) Goss, Pascale, & Athos (1998 Heller (1998) Uncertainty 6 People resist because of the ambiguity present during change efforts. Bridges (1991) Conner (1992) Davidson (2002) Duck (2001) Heller (1998) Mauer (1996) Personal Harm 6 People resist because they see that the change will have undesirable personal consequences. Brandt (1996) Conner (1992) Eckes (2001) Heller (1998) Mauer (1996) Strebel (1998) Make Things Worse 4 People believe that the proposed change will only make things worse. Conner (1992) Heller (1998) Larkin & Larkin (1994) Miller (2002)

Authors: Lewis, Laurie., Stephens, Keri., Schmisseur, Amy. and Weir, Kathleen.
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Advice to Practitioners - 36
Table 4: Themes Concerning Resistance
Theme
#
Description
Authors (date)
Natural
9
Resistance happens and there
is nothing we can do about that
fact.
Ackerman, Anderson &
Anderson (2001)
Belasco (1991)
Brandt (1996)
Bridges (1991)
Davidson (2002)
Duck (2002)
Eckes (2001)
Maurer (1996)
Senge, Kleiner, Roberts, Ross,
Roth & Smith (1999)
Not Everyone
Reacts the
Same
4
Resistance is only way that
people can respond to change.
Brandt (1996)
Duck (2001)
Dupuy (2002)
Heller (1998)
Resistance is
Rational and
Desirable
5
Resistance provides the
necessary checks and balances
needed during change.
Conner (1992)
Dupuy (2002)
Goss, Pascale, & Athos (1998
Heller (1998)
Uncertainty
6
People resist because of the
ambiguity present during
change efforts.
Bridges (1991)
Conner (1992)
Davidson (2002)
Duck (2001)
Heller (1998)
Mauer (1996)
Personal Harm
6
People resist because they see
that the change will have
undesirable personal
consequences.
Brandt (1996)
Conner (1992)
Eckes (2001)
Heller (1998)
Mauer (1996)
Strebel (1998)
Make Things
Worse
4
People believe that the
proposed change will only
make things worse.
Conner (1992)
Heller (1998)
Larkin & Larkin (1994)
Miller (2002)


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