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Voice, Agency, and Engagement: Narratives of Negative Work Experiences from Employees from Traditionally Muted Groups
Unformatted Document Text:  Table 1: Negative Narrative Types Optimist/Reformer: Joan of Arc Realist/Doing Time: Sisyphus Cinderella and the Evil Step-boss Alice in Wonderland Keys/Motivation Actively seeking a better world that is just, proactive, fair, and professional Serving a sentence, or instrumentally getting they need (money, skills) New supervisor New Role Issues in supervising others Voice Fighting against being silenced No voice, or very limited No voice, or very limited Yes with subordinates but little support, guidance from above Agency Yes, Believe change is possible, they can make a difference Leaving as a choice, but no hope for changing the system Leaving as a choice, no hope for changing the relationship Yes, but limited Engagement Yes, but burnout big possibility, fighting hard No, doing time Diminishes quickly Yes, but needs tools, burnout a possibility Other May leave if feel overwhelmed or transition to being a realist Ethical issues of “looking busy,” tortured or bored Micromanagement & Trust issues Multiple roles Strategies Fighting the organization, legal/organizational resources, trickery, forging alliances Resistance to socialization Fight or withdraw (transfer or quit), may use formal voice mechanisms Trial and error – treading water

Authors: Meares, Mary.
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Table 1:
Negative Narrative Types
Optimist/Reformer:
Joan of Arc
Realist/Doing Time:
Sisyphus
Cinderella and
the Evil Step-boss
Alice in Wonderland
Keys/Motivation
Actively seeking a better world
that is just, proactive, fair, and
professional
Serving a sentence, or
instrumentally getting they
need (money, skills)
New supervisor
New Role Issues in supervising
others
Voice
Fighting against being silenced
No voice, or very limited
No voice, or very limited
Yes with subordinates but little
support, guidance from above
Agency
Yes, Believe change is possible,
they can make a difference
Leaving as a choice, but no
hope for changing the system
Leaving as a choice, no hope
for changing the relationship
Yes, but limited
Engagement
Yes, but burnout big possibility,
fighting hard
No, doing time
Diminishes quickly
Yes, but needs tools, burnout a
possibility
Other
May leave if feel overwhelmed
or transition to being a realist
Ethical issues of “looking
busy,” tortured or bored
Micromanagement & Trust
issues
Multiple roles
Strategies
Fighting the organization,
legal/organizational resources,
trickery, forging alliances
Resistance to socialization
Fight or withdraw (transfer or
quit), may use formal voice
mechanisms
Trial and error – treading water


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