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Equal Trust: An Experiment Exploring the Impact of Interactivity and Sources on Individuals' Perceptions of Credibility for Online News Stories
Unformatted Document Text:  34 Eastin, M.S. (2001). Credibility assessments of online health information: The effects of source expertise and knowledge of content. Journal of Computer Mediated Communication 6, 4. Fogg, B.J., & Tseng, H. (1998). The elements of computer credibility. CHI 99: Human Factors in Computer System Conference Proceedings (pp.80-87). New York: ACM SIGGHI, 1998. Gans, H. (1979). Deciding What’s News : A Study of CBS Evening News, NBC Nightly News, Newsweek, and Time. New York: Pantheon. Gaziano, C., & McGrath, K. (1986). Measuring the concept of credibility. Journalism Quarterly, 63, 451-462. Gunther, A.C. (1992). Biased pressed or biased public? Attitudes toward media coverage of social groups. Public Opinion Quarterly 56, 2, 147-167. Ha, L., & James, L. (1998). ’Interactivity Re-examined: A baseline analysis of early business Web sites’, Journal of Broadcasting & Electronic Media 42 (4): 457-474. Heeter, C. (2000). ’Interactivity in the context of designed experience’, Journal of Interactive Advertising 1 (1), URL (consulted June 2001: http://www.jiad.org/vol1/no1/heeter/. Hovland, C.I., & Weiss, W. (1951). The influence of source credibility on communication effectiveness. Public Opinion Quarterly, 15, 633-650. Hovland, C.I., Janis, I.L., & Kelley, H.H. (1953). Communication and Persuasion. New Haven, Conn.: Yale University Press. Hutheesing, N. (1993). ’Interactivity for the passive’, Forbes 6 December 1993: 244- 246. Iyengar, S., & Valentino, N. (1999). Who says what? Source credibility as a mediator of campaign advertising. Available online at http://pcl.stanford.edu/common/docs/research/iyengar/1999/sourcecred.pdf. Jarvenpaa, S., Knoll, K., & Leidner, D.E. (1998). Is anybody out there? Antecedents of trust in global virtual teams. Journal of Management Information Systems 14, 3. Available online. Johnson, T.J., & Kaye, B.K. (1998). Cruising is believing?: Comparing the internet and traditional sources on media credibility measures. Journalism & Mass Communication Quarterly 75, 2, 325-340.

Authors: Kiousis, Spiro.
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34
Eastin, M.S. (2001). Credibility assessments of online health information: The effects of
source expertise and knowledge of content. Journal of Computer Mediated
Communication 6
, 4.
Fogg, B.J., & Tseng, H. (1998). The elements of computer credibility. CHI 99: Human
Factors in Computer System Conference Proceedings (pp.80-87). New York:
ACM SIGGHI, 1998.

Gans, H. (1979). Deciding What’s News : A Study of CBS Evening News, NBC Nightly
News, Newsweek, and Time. New York: Pantheon.

Gaziano, C., & McGrath, K. (1986). Measuring the concept of credibility.
Journalism Quarterly, 63, 451-462.

Gunther, A.C. (1992). Biased pressed or biased public? Attitudes toward media
coverage of social groups. Public Opinion Quarterly 56, 2, 147-167.

Ha, L., & James, L. (1998). ’Interactivity Re-examined: A baseline analysis of early
business Web sites’, Journal of Broadcasting & Electronic Media 42 (4): 457-
474.

Heeter, C. (2000). ’Interactivity in the context of designed experience’, Journal of
Interactive Advertising 1 (1), URL (consulted June 2001:
http://www.jiad.org/vol1/no1/heeter/.

Hovland, C.I., & Weiss, W. (1951). The influence of source credibility on
communication effectiveness. Public Opinion Quarterly, 15, 633-650.

Hovland, C.I., Janis, I.L., & Kelley, H.H. (1953). Communication and
Persuasion.
New Haven, Conn.: Yale University Press.

Hutheesing, N. (1993). ’Interactivity for the passive’, Forbes 6 December 1993: 244-
246.

Iyengar, S., & Valentino, N. (1999). Who says what? Source credibility as a mediator
of
campaign advertising. Available online at
http://pcl.stanford.edu/common/docs/research/iyengar/1999/sourcecred.pdf.

Jarvenpaa, S., Knoll, K., & Leidner, D.E. (1998). Is anybody out there? Antecedents of
trust in global virtual teams. Journal of Management Information Systems 14, 3.
Available online.

Johnson, T.J., & Kaye, B.K. (1998). Cruising is believing?: Comparing the internet and
traditional sources on media credibility measures. Journalism & Mass
Communication Quarterly
75, 2, 325-340.


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