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Reading electronic mail at the office: Exploring how and why organizational members read information
Unformatted Document Text:  Reading electronic mail 20 ------------------------------ Insert Figure 5 about here ------------------------------ The results in Figure 5 show that the cases are clustered on the basis of the combination of the type of information email messages and the sources of email messages. This means that both the source and the information type determine the way in which the message is read in organization C. In particular, the email messages from middle management containing job or organizational information, and messages from peers containing job information were read more thoroughly than the other email messages. ------------------------------ Insert Figure 6 about here ------------------------------ The results in Figure 6 show, that the cases are more clustered on the degree of the need for cognition of the participants than on the role information played in performing their job. The participants with a high need for cognition read the email messages less in their entirety and less thoroughly than the participants with a low or an average need for cognition. The participants with a low need for cognition, on the other hand, read the email messages very thoroughly. Whether they read messages in their entirety or partly seems to be determined by the role information played in performing their job. If information played a small role, the participants read the email messages more in their entirety than if information played a large role. For the participants with an average need for cognition, the same pattern

Authors: de Bakker, Suzanne. and Elving, Wim.
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Reading electronic mail 20
------------------------------
Insert Figure 5 about here
------------------------------
The results in Figure 5 show that the cases are clustered on the basis of the
combination of the type of information email messages and the sources of email messages.
This means that both the source and the information type determine the way in which the
message is read in organization C. In particular, the email messages from middle management
containing job or organizational information, and messages from peers containing job
information were read more thoroughly than the other email messages.
------------------------------
Insert Figure 6 about here
------------------------------
The results in Figure 6 show, that the cases are more clustered on the degree of the
need for cognition of the participants than on the role information played in performing their
job. The participants with a high need for cognition read the email messages less in their
entirety and less thoroughly than the participants with a low or an average need for cognition.
The participants with a low need for cognition, on the other hand, read the email messages
very thoroughly. Whether they read messages in their entirety or partly seems to be
determined by the role information played in performing their job. If information played a
small role, the participants read the email messages more in their entirety than if information
played a large role. For the participants with an average need for cognition, the same pattern


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