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Reading electronic mail at the office: Exploring how and why organizational members read information
Unformatted Document Text:  Reading electronic mail 29 Rice, R. E., & Shook, D. E. (1990). Relationships of job categories and organizational levels to use communication channels, including electronic mail: A meta-analysis and extension. Journal of Management Studies, 27(2), 195-229. Pieters, R. G. M., Verplanken, B., & Modde, J. M. (1987). Neiging tot nadenken: Samenhang met beredeneerd gedrag. Nederlands Tijdschrift voor de Psychologie, 42, 62-70. Robinson, J. P. (1999). The time-diary method. Structure and uses. In W. E. Pentland & A. S. Harvey & M. P. Lawton & M.-A. McColl (Eds.), Time use research in the social sciences (pp. 47-89). New York: Kluwer Academic/Plenum Publishers. Trevino, L., Daft, R. L., & Lengel, R. H. (1990). Understanding managers’ media choices: A symbolic interactionist perspective. In J. Fulk & C. W. Steinfield (Eds.), Organizations and communication technology (pp. 71–94). Newbury Park, CA: Sage Publications, Inc. Trevino, L. Webster, J., & Stein, E. W. (2000). Making connections: Complementary influences on communication media choices, attitudes, and use. Organization Science, 11(2), 1630182. Whittaker, S. & Sidner, C. (1997). Email overload: Exploring personal information management of email. In S. Kiesler (Ed.,), Culture of the internet (pp. 277-295). Mahwah, NJ: Lawrence Erlbaum Associates. Zmud, R. W. (1978). An empirical investigation of the dimensionality of the concept of information. Decision Sciences, 9, 187-195.

Authors: de Bakker, Suzanne. and Elving, Wim.
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Reading electronic mail 29
Rice, R. E., & Shook, D. E. (1990). Relationships of job categories and organizational levels
to use communication channels, including electronic mail: A meta-analysis and
extension. Journal of Management Studies, 27(2), 195-229.
Pieters, R. G. M., Verplanken, B., & Modde, J. M. (1987). Neiging tot nadenken: Samenhang
met beredeneerd gedrag. Nederlands Tijdschrift voor de Psychologie, 42, 62-70.
Robinson, J. P. (1999). The time-diary method. Structure and uses. In W. E. Pentland & A. S.
Harvey & M. P. Lawton & M.-A. McColl (Eds.), Time use research in the social
sciences (pp. 47-89). New York: Kluwer Academic/Plenum Publishers.
Trevino, L., Daft, R. L., & Lengel, R. H. (1990). Understanding managers’ media choices: A
symbolic interactionist perspective. In J. Fulk & C. W. Steinfield (Eds.),
Organizations and communication technology (pp. 71–94). Newbury Park, CA: Sage
Publications, Inc.
Trevino, L. Webster, J., & Stein, E. W. (2000). Making connections: Complementary
influences on communication media choices, attitudes, and use. Organization Science,
11(2), 1630182.
Whittaker, S. & Sidner, C. (1997). Email overload: Exploring personal information
management of email. In S. Kiesler (Ed.,), Culture of the internet (pp. 277-295).
Mahwah, NJ: Lawrence Erlbaum Associates.
Zmud, R. W. (1978). An empirical investigation of the dimensionality of the concept of
information. Decision Sciences, 9, 187-195.


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