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Reading electronic mail at the office: Exploring how and why organizational members read information
Unformatted Document Text:  Reading electronic mail 32 Dimension 2 D im e n s io n 1 job-middle management job-top management job-peer job-external source organizational-top management organizational-middle management organizational-peer organizational-external source social-top management social-middle management social-peer social-external source reading the email very thorougly reading a part of the email reading the whole email skimming the email Figure 1. Organization A: plot of information type and source of email messages

Authors: de Bakker, Suzanne. and Elving, Wim.
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Reading electronic mail 32
Dimension 2
D
i
m
e
n
s
i
o
n
1
job-middle management
job-top management
job-peer
job-external source
organizational-top management
organizational-middle management
organizational-peer
organizational-external source
social-top management
social-middle management
social-peer
social-external source
reading the email very thorougly
reading a part of the email
reading the whole email
skimming the email
Figure 1. Organization A: plot of information type and source of email messages


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