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A cross-cultural comparison of the relationship between ICA, ICMS and assertiveness/cooperativeness tendencies

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Abstract:

This study compared the differences and similarities in the relationship of intercultural communication apprehension (ICA) with intercultural conflict management styles (ICMS) and assertiveness/cooperativeness tendencies between U.S. and Korean college students. With Neuliep and McCroskey¡¯s PRICA scale, Wilmot and Hocker¡¯s ICMS scale and Volkema and Bergmann¡¯s assertiveness/cooperativeness dimensions, this study attempted to expand McCroskey and his colleagues¡¯ studies by employing three levels of ICA: Low, medium and high. This study found that there were significant differences across the levels of ICA, ICMS and assertiveness/cooperativeness tendencies between U.S. and Korean college students. The findings of this study suggest that across culture high ICA is a public enemy that we must eliminate; ICA is an important factor in determining how an individual manages intercultural conflicts across culture; reducing ICA may contribute to building more productive intercultural conflict management across culture. However, the findings of this study further implies that besides ICA, there may be some other important factors, influencing ICMS and assertiveness/cooperativeness tendencies, such as shyness, silence, and face.

Most Common Document Word Stems:

communic (211), cultur (203), ica (184), conflict (138), student (119), style (117), intercultur (109), u.s (97), apprehens (95), p (82), m (76), icm (73), cross (71), cross-cultur (68), differ (65), manag (64), korean (56), r (55), avoid (55), assert (55), compromis (51),

Author's Keywords:

Intercultural communication apprehension, Intercultural Conflict Management Style, Assertiveness and Cooperativeness
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Association:
Name: International Communication Association
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http://www.icahdq.org


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URL: http://www.allacademic.com/meta/p111790_index.html
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MLA Citation:

Hong, Jongbae. "A cross-cultural comparison of the relationship between ICA, ICMS and assertiveness/cooperativeness tendencies" Paper presented at the annual meeting of the International Communication Association, Marriott Hotel, San Diego, CA, May 27, 2003 <Not Available>. 2009-05-26 <http://www.allacademic.com/meta/p111790_index.html>

APA Citation:

Hong, J. , 2003-05-27 "A cross-cultural comparison of the relationship between ICA, ICMS and assertiveness/cooperativeness tendencies" Paper presented at the annual meeting of the International Communication Association, Marriott Hotel, San Diego, CA Online <.PDF>. 2009-05-26 from http://www.allacademic.com/meta/p111790_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: This study compared the differences and similarities in the relationship of intercultural communication apprehension (ICA) with intercultural conflict management styles (ICMS) and assertiveness/cooperativeness tendencies between U.S. and Korean college students. With Neuliep and McCroskey¡¯s PRICA scale, Wilmot and Hocker¡¯s ICMS scale and Volkema and Bergmann¡¯s assertiveness/cooperativeness dimensions, this study attempted to expand McCroskey and his colleagues¡¯ studies by employing three levels of ICA: Low, medium and high. This study found that there were significant differences across the levels of ICA, ICMS and assertiveness/cooperativeness tendencies between U.S. and Korean college students. The findings of this study suggest that across culture high ICA is a public enemy that we must eliminate; ICA is an important factor in determining how an individual manages intercultural conflicts across culture; reducing ICA may contribute to building more productive intercultural conflict management across culture. However, the findings of this study further implies that besides ICA, there may be some other important factors, influencing ICMS and assertiveness/cooperativeness tendencies, such as shyness, silence, and face.

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Document Type: .PDF
Page count: 36
Word count: 9348
Text sample:
Cross-cultural ICA ICMS and Assertiveness/Cooperativeness Introduction The U.S. is a multicultural society in which the most diverse cultural and ethnic groups of people in the world reside together. Within the U.S. therefore intercultural communication and further multicultural communication are inevitable (Sitaram 1995 1998). In a sense American life itself has become an active field of intercultural communication. The world tendency of “globalization” seems to enhance such trends in the U.S. As Lustig and Koester (1996) noted the systemic efficiency
67-76. Weaver III J. B. Sargent S. L. & Kiewitz C. (1997). Communication apprehension and the Type-A personality. Communication Research Reports 14 350-355. Wilmot W. W. & Hocker J. L. (2001). Interpersonal Conflict (6th ed.). New York: McGraw-Hill. Winiecki K. L. & Ayres J. (1999). Communication apprehension and receiver apprehension in the workplace. Communication Quarterly 47 430-442. Wuthnow R. (1999). The culture of discontent: Democratic liberalism and the challenge of diversity in late-twentieth-century America. In Smelser N. J. &


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