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Factors of Culture Adaptation and Adaptation States in a Multicultural Organization
Unformatted Document Text:  Cultural Adaptation Factors and States 12 Samsung Tijuana Park’s Human Resources Department use several criteria of sampling in order to satisfy the purpose of the study. The criteria included: (a) The sample should represent the population proportion of three plants, (b) The sample should represent the gender distribution of the whole population, and (c) The sample should represent the range of employment tenure at Samsung Tijuana Park—from beginners to veterans. The results of sampling appeared to satisfy these criteria to a sufficient degree. However, the actual sampling was performed by Samsung staff, so the researchers did not control the sampling selecting process. Questionnaire Design The original questionnaire was designed in English. However, even though the operating language at Samsung-Tijuana Park is English and both groups are functional in English, we recognize that the level of English proficiency differ across and within both groups. This is especially true for Mexican workers who come to Tijuana from small rural villages. In addition, some of the terminologies we use in the questionnaire are specific to the communication profession and needed to be in comprehensible language for the participants. Therefore, we felt necessary to use the participants’ native language in our data collection. Thus, the questionnaire was translated into Korean and Spanish by the second author and a Spanish-speaking assistant. The two language versions were then back-translated into English by two different translators to minimize possible subjective errors in translation. All four translators were bi-lingual (English-Korean and English- Spanish). To minimize ambiguous expressions in our statements, the researchers conducted a pilot survey with a small group of respondents at Samsung-Tijuana Park. After that, the

Authors: Zhong, Mei. and Lee, Suman.
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Cultural Adaptation Factors and States
12
Samsung Tijuana Park’s Human Resources Department use several criteria of sampling
in order to satisfy the purpose of the study. The criteria included: (a) The sample should
represent the population proportion of three plants, (b) The sample should represent the
gender distribution of the whole population, and (c) The sample should represent the
range of employment tenure at Samsung Tijuana Park—from beginners to veterans. The
results of sampling appeared to satisfy these criteria to a sufficient degree. However, the
actual sampling was performed by Samsung staff, so the researchers did not control the
sampling selecting process.
Questionnaire Design
The original questionnaire was designed in English. However, even though the
operating language at Samsung-Tijuana Park is English and both groups are functional in
English, we recognize that the level of English proficiency differ across and within both
groups. This is especially true for Mexican workers who come to Tijuana from small
rural villages. In addition, some of the terminologies we use in the questionnaire are
specific to the communication profession and needed to be in comprehensible language
for the participants. Therefore, we felt necessary to use the participants’ native language
in our data collection. Thus, the questionnaire was translated into Korean and Spanish by
the second author and a Spanish-speaking assistant. The two language versions were then
back-translated into English by two different translators to minimize possible subjective
errors in translation. All four translators were bi-lingual (English-Korean and English-
Spanish).
To minimize ambiguous expressions in our statements, the researchers conducted
a pilot survey with a small group of respondents at Samsung-Tijuana Park. After that, the


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