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Factors of Culture Adaptation and Adaptation States in a Multicultural Organization
Unformatted Document Text:  Cultural Adaptation Factors and States 14 show that the reliability alpha is .80 for preparation, .58 for expectation, and .70 for communication skills. As for the states, the alpha level for anticipation stage is .60, for peak stage is .68, for valley stage is .71, and finally, for smooth stage is .70. These results indicate a satisfactory degree of reliability for these variables. The alpha value for expectation is relatively low in part because the questions ask about expectations for success at work, friendship in the second culture, and learning about the second culture. Because of a heightened sense of awareness of being in a different culture, we believe that Koreans tend to focus on the cultural aspect of expectation while Mexicans may focus more on the job success. So they each may focus on their own ideas of the variable. This possible discrepancy may explain the low score of alpha value. Data Collection A survey was conducted in this study. The research team collected data in two different plant locations. Korean managers and Mexican workers from the same plant participated in the survey at the same time in the same room. Korean managers used a questionnaire in Korean and Mexican workers used a questionnaire in Spanish. Only two Korean managers used questionnaires in English because they expressed some difficulties comprehending Korean language (they are the “local Koreans” described in the previous section). The fact that Korean managers and Mexican workers gathered in the same room to fill out the questionnaire might affect responses. This was regarded as positive, however, because the questionnaire askes about respondents themselves as well as about their perception of the other cultural group (This is for another project which is not reported in this study). The presence of the other cultural group might have been helpful

Authors: Zhong, Mei. and Lee, Suman.
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Cultural Adaptation Factors and States
14
show that the reliability alpha is .80 for preparation, .58 for expectation, and .70 for
communication skills. As for the states, the alpha level for anticipation stage is .60, for
peak stage is .68, for valley stage is .71, and finally, for smooth stage is .70. These results
indicate a satisfactory degree of reliability for these variables. The alpha value for
expectation is relatively low in part because the questions ask about expectations for
success at work, friendship in the second culture, and learning about the second culture.
Because of a heightened sense of awareness of being in a different culture, we believe
that Koreans tend to focus on the cultural aspect of expectation while Mexicans may
focus more on the job success. So they each may focus on their own ideas of the variable.
This possible discrepancy may explain the low score of alpha value.
Data Collection
A survey was conducted in this study. The research team collected data in two
different plant locations. Korean managers and Mexican workers from the same plant
participated in the survey at the same time in the same room. Korean managers used a
questionnaire in Korean and Mexican workers used a questionnaire in Spanish. Only two
Korean managers used questionnaires in English because they expressed some difficulties
comprehending Korean language (they are the “local Koreans” described in the previous
section).
The fact that Korean managers and Mexican workers gathered in the same room
to fill out the questionnaire might affect responses. This was regarded as positive,
however, because the questionnaire askes about respondents themselves as well as about
their perception of the other cultural group (This is for another project which is not
reported in this study). The presence of the other cultural group might have been helpful


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