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Judging competence in the workplace: A comparison of information gathering methods

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Abstract:

We examined the information gathering methods that people use when judging the competence of coworkers. We hypothesized that (1) people will use information gathering methods that involve direct communication more than those that involve indirect or no communication for judging the competence of coworkers, and that (2) people will use information gathering methods that involve direct communication more for judging task-specific competence than for judging general competence. To test our hypotheses, we asked 533 participants to describe a previous work experience involving a competent coworker and the information source they used in deciding that the coworker was competent. Surprisingly, counter to Hypothesis 1, participants reported relying more on reputation and on observation than on direct communication to judge the competence of coworkers. Hypothesis 2 was supported.

Most Common Document Word Stems:

compet (164), inform (115), judg (75), method (51), involv (50), gather (48), convers (47), task (45), peopl (41), cowork (36), general (34), sourc (32), specif (31), direct (30), use (30), observ (30), skill (27), judgment (26), 2 (26), task-specif (25), person (22),

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Judging Competence
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Name: International Communication Association
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http://www.icahdq.org


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URL: http://www.allacademic.com/meta/p112029_index.html
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MLA Citation:

Yoon, Kay., Gupta, Naina., Hollingshead, Andrea. and Hinkle, Amanda. "Judging competence in the workplace: A comparison of information gathering methods" Paper presented at the annual meeting of the International Communication Association, Marriott Hotel, San Diego, CA, May 27, 2003 <Not Available>. 2009-05-26 <http://www.allacademic.com/meta/p112029_index.html>

APA Citation:

Yoon, K. , Gupta, N. , Hollingshead, A. and Hinkle, A. K. , 2003-05-27 "Judging competence in the workplace: A comparison of information gathering methods" Paper presented at the annual meeting of the International Communication Association, Marriott Hotel, San Diego, CA Online <.PDF>. 2009-05-26 from http://www.allacademic.com/meta/p112029_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: We examined the information gathering methods that people use when judging the competence of coworkers. We hypothesized that (1) people will use information gathering methods that involve direct communication more than those that involve indirect or no communication for judging the competence of coworkers, and that (2) people will use information gathering methods that involve direct communication more for judging task-specific competence than for judging general competence. To test our hypotheses, we asked 533 participants to describe a previous work experience involving a competent coworker and the information source they used in deciding that the coworker was competent. Surprisingly, counter to Hypothesis 1, participants reported relying more on reputation and on observation than on direct communication to judge the competence of coworkers. Hypothesis 2 was supported.

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Document Type: .PDF
Page count: 25
Word count: 5261
Text sample:
Judging Competence 1 Running head: JUDGING COMPETENCE IN THE WORKPLACE Judging competence in the workplace: A comparison of information gathering methods Judging Competence 2 Abstract We examined the information gathering methods that people use when judging the competence of coworkers. We hypothesized that (1) people will use information gathering methods that involve direct communication more than those that involve indirect or no communication for judging the competence of coworkers and that (2) people will use information gathering methods that
533 533 Judging Competence 25 Table 3 Differences among Information Gathering Methods Interaction Observation Self-description Reputation 2 2 2 Interaction =60.00** =13.50** =103.32** 2 2 Observation =12.32** =16.94** 2 Self-description =73.18** Reputation 2 : McNemar Test N = 533 ** p < .01


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