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Relations Among Apology, Forgiveness, and Communicative Responses to Hurtful Messages
Unformatted Document Text:  Forgiveness and Communication 32 Roscoe, B., Cavanaugh, E., & Kennedy, D. R. (1988). Dating infidelity: Behaviors, reasons and consequences. Adolescence, 23, 35-42. Rusbult, C. E. (1983). A longitudinal test of the investment model: The development (and deterioration) of satisfaction and commitment in heterosexual involvements. Journal of Personality and Social Psychology, 45, 101-117. Rusbult, C. E. (1987). Responses to dissatisfaction in close relationships: The exit-voice- loyalty-neglect model. In D. Perlman & S. Duck (Eds.), Intimate relationships: Development, dynamics, and deterioration (pp. 209-237). Newbury Park, CA: Sage. Rusbult, C. E., Drigotas, S. M., & Verette, J. (1994). The investment model: An interdependence analysis of commitment processes and relationship maintenance phenomena. In D. J. Canary & L. Stafford (Eds.), Communication and relational maintenance (pp. 115-139). San Diego, CA: Academic Press. Rusbult, C. E., & Zembrodt, I. M. (1983). Responses to dissatisfaction in romantic involvements: A multidimensional scaling analysis. Journal of Experimental Social Psychology, 19, 274- 293. Sheppard, V. J., Nelson, E. S., & Andreoli-Mathie, V. (1995). Dating relationships and infidelity: Attitudes and behaviors. Journal of Sex and Marital Therapy, 21, 202-212. Vangelisti, A. L. (1994). Messages that hurt. In W. R. Cupach & B. H. Spitzberg (Eds.), The dark side of interpersonal communication (pp. 53-82). Hillsdale, NJ: Erlbaum. Vangelisti, A. L., & Crumley, L. P. (1998). Reactions to messages that hurt: The influence of relational contexts. Communication Monographs, 65, 173-196. Vangelisti, A. L., & Sprague, R. J. (1998). Guilt and hurt: Similarities, distinctions, and conversational strategies. In P. A. Andersen & L. K. Guerrero (Eds.), Handbook of

Authors: Bachman, Guy. and Guerrero, Laura.
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Forgiveness and Communication 32
Roscoe, B., Cavanaugh, E., & Kennedy, D. R. (1988). Dating infidelity: Behaviors, reasons and
consequences. Adolescence, 23, 35-42.
Rusbult, C. E. (1983). A longitudinal test of the investment model: The development (and
deterioration) of satisfaction and commitment in heterosexual involvements. Journal of
Personality and Social Psychology, 45, 101-117.
Rusbult, C. E. (1987). Responses to dissatisfaction in close relationships: The exit-voice-
loyalty-neglect model. In D. Perlman & S. Duck (Eds.), Intimate relationships:
Development, dynamics, and deterioration (pp. 209-237). Newbury Park, CA: Sage.
Rusbult, C. E., Drigotas, S. M., & Verette, J. (1994). The investment model: An
interdependence analysis of commitment processes and relationship maintenance
phenomena. In D. J. Canary & L. Stafford (Eds.), Communication and relational
maintenance (pp. 115-139). San Diego, CA: Academic Press.
Rusbult, C. E., & Zembrodt, I. M. (1983). Responses to dissatisfaction in romantic involvements:
A multidimensional scaling analysis. Journal of Experimental Social Psychology, 19, 274-
293.
Sheppard, V. J., Nelson, E. S., & Andreoli-Mathie, V. (1995). Dating relationships and
infidelity: Attitudes and behaviors. Journal of Sex and Marital Therapy, 21, 202-212.
Vangelisti, A. L. (1994). Messages that hurt. In W. R. Cupach & B. H. Spitzberg (Eds.), The
dark side of interpersonal communication (pp. 53-82). Hillsdale, NJ: Erlbaum.
Vangelisti, A. L., & Crumley, L. P. (1998). Reactions to messages that hurt: The influence of
relational contexts. Communication Monographs, 65, 173-196.
Vangelisti, A. L., & Sprague, R. J. (1998). Guilt and hurt: Similarities, distinctions, and
conversational strategies. In P. A. Andersen & L. K. Guerrero (Eds.), Handbook of


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