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Hot call to a warm line: Preliminary explorations into doing suicide prevention
Unformatted Document Text:  20 References Broadhead, R. S. (1986). The telephone dynamics of managing acute poisonings. Journal of Health and Social Behavior, 27, 303-319. Colman, W. (1989). On call: The work of a telephone helpline for child abusers. Aberdeen, UK: Aberdeen University Press. Dryden, W. (Ed.). (1987). Therapists’ dilemmas. Cambridge, UK: Hemisphere. Farberow, N. L., & Shneidman, E. S. (1961). A survey of agencies for the prevention of suicide. In N. L. Farberow & E. S. Shneidman (Eds.), The cry for help (pp. 136-149). New York: McGraw-Hill. Fox, R. (1968). The Samaritans. In H. L. P. Resnik (Ed.), Suicidal behaviors: Diagnosis and management (pp. 405-417). Boston: Little Brown. Frankel, R. M. (1989). "I wz wondering--uhm could Raid uhm effect the brain permanently d'y know?": Some observations on the intersection of speaking and writing in calls to a Poison Control Center. Western Journal of Speech Communication, 53, 195-226. Heritage, J. (1984). A change-of-state token and aspects of its sequential placement. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action: Studies in conversation analysis (pp. 299-345). Cambridge: Cambridge University Press. Heritage, J. C., & Sefi, S. (1992). Dilemmas of advice: Aspects of the delivery and reception of advice in interactions between health visitors and first-time mothers. In P. Drew & J. Heritage (Eds.), Talk at work: Interaction in institutional settings (pp. 359-417). Cambridge, UK: Cambridge University Press. Hopper, R., Ward, J. A., Thomason, W. R., & Sias, P. M. (1995). Two types of institutional disclaimers at the Cancer Information Service. In G. H. Morris & R. J. Chenail (Eds.),

Authors: Pudlinski, Christopher.
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References
Broadhead, R. S. (1986). The telephone dynamics of managing acute poisonings. Journal of
Health and Social Behavior, 27, 303-319.
Colman, W. (1989). On call: The work of a telephone helpline for child abusers. Aberdeen, UK:
Aberdeen University Press.
Dryden, W. (Ed.). (1987). Therapists’ dilemmas. Cambridge, UK: Hemisphere.
Farberow, N. L., & Shneidman, E. S. (1961). A survey of agencies for the prevention of suicide.
In N. L. Farberow & E. S. Shneidman (Eds.), The cry for help (pp. 136-149). New York:
McGraw-Hill.
Fox, R. (1968). The Samaritans. In H. L. P. Resnik (Ed.), Suicidal behaviors: Diagnosis and
management (pp. 405-417). Boston: Little Brown.
Frankel, R. M. (1989). "I wz wondering--uhm could Raid uhm effect the brain permanently d'y
know?": Some observations on the intersection of speaking and writing in calls to a
Poison Control Center. Western Journal of Speech Communication, 53, 195-226.
Heritage, J. (1984). A change-of-state token and aspects of its sequential placement. In J. M.
Atkinson & J. Heritage (Eds.), Structures of social action: Studies in conversation
analysis (pp. 299-345). Cambridge: Cambridge University Press.
Heritage, J. C., & Sefi, S. (1992). Dilemmas of advice: Aspects of the delivery and reception of
advice in interactions between health visitors and first-time mothers. In P. Drew & J.
Heritage (Eds.), Talk at work: Interaction in institutional settings (pp. 359-417).
Cambridge, UK: Cambridge University Press.
Hopper, R., Ward, J. A., Thomason, W. R., & Sias, P. M. (1995). Two types of institutional
disclaimers at the Cancer Information Service. In G. H. Morris & R. J. Chenail (Eds.),


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