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An Invisible Leverage in the Adoption of Online Social Support Community
Unformatted Document Text:  Running Head: Invisible Leverage in Adoption of Online Social Support Community 27 King, S. (1994). Analysis of electronic support groups for recovering addicts. Interpersonal Computing and Technology, 2(3). Kokic & Bell (1994). Optimal winsorizing cutoffs for a stratified finite population estimator. Journal of Official Statistics, 10(4). Levenson, R. W. & Ruef, A. M. (1992). Empathy: A psychological substrate. Journal of Personality and Social Psychology, 63(2), 234-246. Markus, M. L. (1990). Toward a “critical mass” theory of interactive media. In J. Fulk & C. W. Steinfield (Eds.), Organizations and Communication Technology (pp. 194-218). Newbury Park, CA:Sage. Marsden, P., & Campbell, K. E. (1984). Measuring tie strength. Social Forces, 63, 482-501. Muncer, S., Burrows, R., Pleace, N., Loader, B., & Nettleton, S. (2000). Births, deaths, sex and marriage … but very few presents? A case study of social support in cyberspace. Critical Public Health, 10(1), 2000. Parks, M. R. (1996). Making friends in cyberspace. Journal of Communication, 46(1). Patton, M. Q. (1987). How to Use Qualitative Methods in Evaluation. Newbury Park, CA: Sage. Preece, J. (1999a). Empathy online. Virtual Reality, 4, 74-84. Preece, J. (1999b). Empathic communities: Balancing emotional and factual communication. Interacting with Computers, 12, 64-77. Rice, R. (1994). Network analysis and computer-mediated communication systems. In S. Wasserman & J. Galaskiewicz (Ed.), Advances in Social Network Analysis (pp.167-203). Thousand Oaks, CA: Sage. Rogers, E. (1995). Diffusion of Innovations (4 th ed.). New York: Free Press. Scheerhorn, D., Warisse, J., & McNeilis, K. S. (1995). Computer-based telecommunication among an illness-related community: Design, delivery, early use, and the functions of HIGHnet. Health Communication, 7(4), 301-325. Sharf, B. F. (1997). Communicating breast cancer on-line: Support and empowerment on the Internet. Women & Health, 26(1), 65-84. Turner, J. W., Grube, J. A., & Meyers, J. (2001). Developing an optimal match within online communities: An exploration of CMC support communities and traditional support. Journal of Communication, 51(2), 231-251. von Eye & Schuster (1998). Regression Analysis for Social Sciences. San Diego: Academic Press. Walker, M. E., Wasserman, S., & Wellman, B (1994). Statistical models for social support networks. In S. Wasserman & J. Galaskiewicz (Eds.), Advances in Social Network Analysis (pp.53-78). Thousand Oaks, CA: Sage. Weinberg, N., Schmale, J., Uken, J., & Wessel, K. (1996). Online help: Cancer patients participate in a computer-mediated support group. Health & Social Work, 21(1), 24-29. Wellman, B. (1979). The community question. American Journal of Sociology, 84, 1201-1231. Wellman, B. (1981). Applying network analysis to the study of support. In B. H. Gottlieb (Eds.), Social Network and Social Support (pp.171-200). Beverly Hills, CA: Sage. Wellman, B. (1992). Which types of ties and networks provide what kinds of social support? Advances in Group Processes, 9, 207-235. Wispe, L. (1986). The distinction between sympathy and empathy: To call forth a concept, a word is needed. Journal of Personality and Social Psychology, 50(2), 314-321.

Authors: Yun, Haejin., Park, Songyi. and Kim, Hee-Jung.
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background image
Running Head: Invisible Leverage in Adoption of Online Social Support Community
27
King, S. (1994). Analysis of electronic support groups for recovering addicts. Interpersonal Computing
and Technology
, 2(3).
Kokic & Bell (1994). Optimal winsorizing cutoffs for a stratified finite population estimator. Journal of
Official Statistics
, 10(4).
Levenson, R. W. & Ruef, A. M. (1992). Empathy: A psychological substrate. Journal of Personality and
Social Psychology
, 63(2), 234-246.
Markus, M. L. (1990). Toward a “critical mass” theory of interactive media. In J. Fulk & C. W.
Steinfield (Eds.), Organizations and Communication Technology (pp. 194-218). Newbury Park, CA:Sage.
Marsden, P., & Campbell, K. E. (1984). Measuring tie strength. Social Forces, 63, 482-501.
Muncer, S., Burrows, R., Pleace, N., Loader, B., & Nettleton, S. (2000). Births, deaths, sex and marriage
… but very few presents? A case study of social support in cyberspace. Critical Public Health, 10(1),
2000.
Parks, M. R. (1996). Making friends in cyberspace. Journal of Communication, 46(1).
Patton, M. Q. (1987). How to Use Qualitative Methods in Evaluation. Newbury Park, CA: Sage.
Preece, J. (1999a). Empathy online. Virtual Reality, 4, 74-84.
Preece, J. (1999b). Empathic communities: Balancing emotional and factual communication. Interacting
with Computers
, 12, 64-77.
Rice, R. (1994). Network analysis and computer-mediated communication systems. In S. Wasserman &
J. Galaskiewicz (Ed.), Advances in Social Network Analysis (pp.167-203). Thousand Oaks, CA: Sage.
Rogers, E. (1995). Diffusion of Innovations (4
th
ed.). New York: Free Press.
Scheerhorn, D., Warisse, J., & McNeilis, K. S. (1995). Computer-based telecommunication among an
illness-related community: Design, delivery, early use, and the functions of HIGHnet. Health
Communication
, 7(4), 301-325.
Sharf, B. F. (1997). Communicating breast cancer on-line: Support and empowerment on the Internet.
Women & Health, 26(1), 65-84.
Turner, J. W., Grube, J. A., & Meyers, J. (2001). Developing an optimal match within online
communities: An exploration of CMC support communities and traditional support. Journal of
Communication,
51(2), 231-251.
von Eye & Schuster (1998). Regression Analysis for Social Sciences. San Diego: Academic Press.
Walker, M. E., Wasserman, S., & Wellman, B (1994). Statistical models for social support networks. In
S. Wasserman & J. Galaskiewicz (Eds.), Advances in Social Network Analysis (pp.53-78). Thousand
Oaks, CA: Sage.
Weinberg, N., Schmale, J., Uken, J., & Wessel, K. (1996). Online help: Cancer patients participate in a
computer-mediated support group. Health & Social Work, 21(1), 24-29.
Wellman, B. (1979). The community question. American Journal of Sociology, 84, 1201-1231.
Wellman, B. (1981). Applying network analysis to the study of support. In B. H. Gottlieb (Eds.), Social
Network and Social Support
(pp.171-200). Beverly Hills, CA: Sage.
Wellman, B. (1992). Which types of ties and networks provide what kinds of social support? Advances
in Group Processes,
9, 207-235.
Wispe, L. (1986). The distinction between sympathy and empathy: To call forth a concept, a word is
needed. Journal of Personality and Social Psychology, 50(2), 314-321.


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