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E-motional Interaction Between Teaching Assistants and Students:Expressing emotions via WebCT

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Abstract:

This study explores a link between computer-mediated instruction tools utilized at a Midwestern university and the intensification of emotions experienced by teaching assistants. By analyzing student-initiated e-mails sent via WebCT, the researchers found that TAs respond with emotion to e-mails whether or not emotion was expressed in the original e-mail. The authors argue that teaching is indeed an emotional profession and computer-mediated instruction may intensify the emotion labor involved by allowing the classroom to move into cyberspace, and, thus, be accessible anytime/anywhere. After a careful analysis of the presented results, the researchers concluded that attention should be given to the challenges TAs face when the boundaries between work and personal roles are blurred because of the e-mail capabilities.

Most Common Document Word Stems:

emot (255), ta (218), teach (185), student (159), e (140), mail (137), e-mail (129), technolog (109), sent (89), assist (85), studi (82), tarw (73), communic (72), comput (68), also (59), use (54), research (53), mediat (52), webct (51), class (49), time (48),

Author's Keywords:

WebCT, emotions, TA, e-mail, technology, teaching
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Name: International Communication Association
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MLA Citation:

Tsetsura, Katerina., Bigam, Mellisa., Buford, Laura. and Chen, Xiaolei. "E-motional Interaction Between Teaching Assistants and Students:Expressing emotions via WebCT" Paper presented at the annual meeting of the International Communication Association, Marriott Hotel, San Diego, CA, May 27, 2003 <Not Available>. 2009-05-26 <http://www.allacademic.com/meta/p112227_index.html>

APA Citation:

Tsetsura, K. , Bigam, M. , Buford, L. and Chen, X. , 2003-05-27 "E-motional Interaction Between Teaching Assistants and Students:Expressing emotions via WebCT" Paper presented at the annual meeting of the International Communication Association, Marriott Hotel, San Diego, CA Online <.PDF>. 2009-05-26 from http://www.allacademic.com/meta/p112227_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: This study explores a link between computer-mediated instruction tools utilized at a Midwestern university and the intensification of emotions experienced by teaching assistants. By analyzing student-initiated e-mails sent via WebCT, the researchers found that TAs respond with emotion to e-mails whether or not emotion was expressed in the original e-mail. The authors argue that teaching is indeed an emotional profession and computer-mediated instruction may intensify the emotion labor involved by allowing the classroom to move into cyberspace, and, thus, be accessible anytime/anywhere. After a careful analysis of the presented results, the researchers concluded that attention should be given to the challenges TAs face when the boundaries between work and personal roles are blurred because of the e-mail capabilities.

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Document Type: .PDF
Page count: 67
Word count: 16512
Text sample:
Teaching Emotion & Technology 1 Student paper Running Head: TEACHING EMOTION & TECHNOLOGY E-motional Interaction Between Teaching Assistants and Students: Expressing emotions via WebCT Katerina Tsetsura* Melissa Bigam Laura Buford Xiaolei Chen Purdue University Primary author’s contact information: Katerina Tsetsura ABD Dept. of Communication 1366 BRNG 2114 Purdue University West Lafayette IN 47907 Tel. (765) 494-7790 Email: tsetsura@purdue.edu Teaching Emotion & Technology 2 Abstract This study explores a link between computer-mediated instruction tools utilized at a Midwestern university and
you very much respectfully use of another’s first name 5.) HOPE: hopefully hope I hope you understand expect 6.) DISCLOSURE: situational—content based Themes arising in TA responses TARWE (TA response with emotion): key phrases and terms signifying theme 1.) EMOTIONAL SUPPORT: don’t feel bad feel free don’t worry hopefully good ideas good luck we can work something out get better feel better it’s okay 2.) SINCERITY: thank you see you tomorrow take care please appreciate 3.) DISCLOSURE: it happens


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