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Exploring the Link Between the Concepts of Organization-Public Relationships and Organizational Reputations
Unformatted Document Text:  Tracking Number: ICA-15-10266 27 Bromley, D. B. (1993). Reputation, image, and impression management. Chichester, UK: John Wiley & Sons. Bromley, D. B. (2000). Psychological aspects of corporate identity, image, and reputation. Corporate Reputation Review, 3, 240-252. Broom, G. M, Casey, S., & Ritchey, J. (2000). Concepts and theory of organization-public relationships. In J. A. Ledingham and S. D. Bruning (Eds.), Public relations as relationship management: A relational approach to the study and practice of public relations (pp. 3-22). Mahwah, NJ: Lawrence Erlbaum Associates. Broom, G. M., & Dozier, D. M. (1990). Using research in public relations: Application to program management. Englewood Cliffs, NJ: Prentice-Hall. Bruning, S. D. (2002). Relationship building as a retention strategy: Linking relationship attitudes and satisfaction evaluations to behavioral outcomes. Public Relations Review, 28, 39-48. Bruning, S. D., & Ledingham, J. A. (1999). Relationships between organizations and publics: Development of a multi-dimensional organization-public relationship scale. Public Relations Review, 25, 157-170. Bruning, S. D., & Ledingham, J. A. (2000). Perceptions of relationships and evaluations of satisfaction: An exploration of interaction. Public Relations Review, 26, 85-95. Capelin, J. (1999, November 15). Search for reputation management standard is a noble one, but kept figures in perspective. PR Week. Caruana, A., & Chircop, S. (2000). Measuring corporate reputation: A case example. Corporate Reputation Review, 3, 43-57. Cutlip, S. M., Center, A. H., & Broom, G. M. (2000). Effective public relations (8th ed.). Upper Saddle River, NJ: Prentice-Hall. Deephouse, D. L. (2000). Media reputation as a strategic resource: An integration of mass communication and resource-based theories. Journal of Management, 26, 1091-1112. Deephouse, D. (2002). The term “Reputation Management”: Users, uses and the trademark tradeoff. Corporate Reputation Review, 5, 9-18. Dowling, G. R. (2001). Creating corporate reputations: Identity, images, and performance. Oxford, New York: Oxford University Press. Dozier, D. M., Grunig, L. A., & Grunig, J. E. (1995). Manager’s guide to excellence in public relations and communication management. Mahwah, NJ: Lawrence Erlbaum Associates. Fombrun, C. J. (1996). Reputation: Realizing value from the corporate image. Boston: Harvard Business School Press. Fombrun, C. J., & Gardberg, N. (2000). Who’s tops in corporate reputation? Corporate Reputation Review, 3, 13-17. Fombrun, C. J., & Rindova, V. (1996). Who’s tops and who decides? The social construction of corporate reputations. New York University, Stern School of Business, Working Paper. Fombrun, C. J., & Van Riel, C. B. M. (1997). The reputational landscape. Corporate Reputation Review, 1, 5-13. Grunig, J. E. (Ed.). (1992). Excellence in public relations and communication management. Hillsdale, NJ: Lawrence Erlbaum Associates. Grunig, J. E. (2002). Qualitative methods for assessing relationships between organizations and public. University of Maryland, College Park. Grunig, J. E., & Hung, C. F. (2002, March). The effect of relationships on reputation and

Authors: Yang, SungUn. and Mallabo, Jose.
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background image
Tracking Number: ICA-15-10266
27
Bromley, D. B. (1993). Reputation, image, and impression management. Chichester, UK:
John Wiley & Sons.
Bromley, D. B. (2000). Psychological aspects of corporate identity, image, and reputation.
Corporate Reputation Review, 3, 240-252.
Broom, G. M, Casey, S., & Ritchey, J. (2000). Concepts and theory of organization-public
relationships. In J. A. Ledingham and S. D. Bruning (Eds.), Public relations as
relationship management: A relational approach to the study and practice of public
relations
(pp. 3-22). Mahwah, NJ: Lawrence Erlbaum Associates.
Broom, G. M., & Dozier, D. M. (1990). Using research in public relations: Application
to program management. Englewood Cliffs, NJ: Prentice-Hall.
Bruning, S. D. (2002). Relationship building as a retention strategy: Linking relationship
attitudes and satisfaction evaluations to behavioral outcomes. Public Relations
Review, 28,
39-48.
Bruning, S. D., & Ledingham, J. A. (1999). Relationships between organizations and publics:
Development of a multi-dimensional organization-public relationship scale. Public
Relations Review, 25
, 157-170.
Bruning, S. D., & Ledingham, J. A. (2000). Perceptions of relationships and evaluations of
satisfaction: An exploration of interaction. Public Relations Review, 26, 85-95.
Capelin, J. (1999, November 15). Search for reputation management standard is a noble
one, but kept figures in perspective. PR Week.
Caruana, A., & Chircop, S. (2000). Measuring corporate reputation: A case example.
Corporate Reputation Review, 3, 43-57.
Cutlip, S. M., Center, A. H., & Broom, G. M. (2000). Effective public relations (8th ed.).
Upper Saddle River, NJ: Prentice-Hall.
Deephouse, D. L. (2000). Media reputation as a strategic resource: An integration of mass
communication and resource-based theories. Journal of Management, 26, 1091-1112.
Deephouse, D. (2002). The term “Reputation Management”: Users, uses and the
trademark
tradeoff.
Corporate Reputation Review, 5, 9-18.
Dowling, G. R. (2001). Creating corporate reputations: Identity, images, and
performance.
Oxford, New York: Oxford University Press.
Dozier, D. M., Grunig, L. A., & Grunig, J. E. (1995). Manager’s guide to excellence in
public relations and communication management. Mahwah, NJ: Lawrence Erlbaum
Associates.
Fombrun, C. J. (1996). Reputation: Realizing value from the corporate image. Boston:
Harvard Business School Press.
Fombrun, C. J., & Gardberg, N. (2000). Who’s tops in corporate reputation? Corporate
Reputation Review, 3, 13-17.
Fombrun, C. J., & Rindova, V. (1996). Who’s tops and who decides? The social
construction of corporate reputations. New York University, Stern School of
Business, Working Paper.
Fombrun, C. J., & Van Riel, C. B. M. (1997). The reputational landscape. Corporate
Reputation Review, 1, 5-13.
Grunig, J. E. (Ed.). (1992). Excellence in public relations and communication
management.
Hillsdale, NJ: Lawrence Erlbaum Associates.
Grunig, J. E. (2002). Qualitative methods for assessing relationships between
organizations and public. University of Maryland, College Park.
Grunig, J. E., & Hung, C. F. (2002, March). The effect of relationships on reputation and


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