All Academic, Inc. Research Logo

Info/CitationFAQResearchAll Academic Inc.
Document

Exploring the Link Between the Concepts of Organization-Public Relationships and Organizational Reputations
Unformatted Document Text:  Tracking Number: ICA-15-10266 31 Qualitative Measures of Relationships 1 and Reputations “Grand-tour” Questions 1. Would you begin by telling me what are the first things that come into your mind when you hear the name of the organization? What else do you know about it? 2. Do you feel that you have a relationship with this organization? Why or why not? 3. Please describe your relationship with this organization? Reputations Please describe what is generally said about this organization. Trust 1. Would you describe any things that this organization has done to treat you organization fairly and justly, or unfairly and unjustly? (Integrity) 2. Would you describe things that this organization has done that indicate it can be relied on to keep its promises, or that it does not keep its promises? (Dependability) 3. How confident are you that this organization has the ability to accomplish what it says it will do? Can you give me examples of why you feel that way? (Competence) Control Mutuality Do you believe that this organization is attentive to what your organization says? Why? Are you satisfied with the extent to which this organization actually has taken your organization’s interests into account in its decisions and behaviors? Please provide any examples. Commitment Can you provide me any examples that suggest that this organization wants to maintain a long-term commitment to a relationship with your organization or does not want to maintain such a relationship? 1 J. Grunig and L. Grunig’s (2001) qualitative measure of relationships is used for this study.

Authors: Yang, SungUn. and Mallabo, Jose.
first   previous   Page 31 of 35   next   last



background image
Tracking Number: ICA-15-10266
31
Qualitative Measures of Relationships
1
and Reputations
“Grand-tour” Questions
1. Would you begin by telling me what are the first things that come into your mind
when you hear the name of the organization? What else do you know about it?
2. Do you feel that you have a relationship with this organization? Why or why not?
3. Please describe your relationship with this organization?
Reputations
Please describe what is generally said about this organization.
Trust
1. Would you describe any things that this organization has done to treat you
organization fairly and justly, or unfairly and unjustly? (Integrity)
2. Would you describe things that this organization has done that indicate it can be
relied on to keep its promises, or that it does not keep its promises?
(Dependability)
3. How confident are you that this organization has the ability to accomplish what it
says it will do? Can you give me examples of why you feel that way?
(Competence)
Control Mutuality
Do you believe that this organization is attentive to what your organization says?
Why? Are you satisfied with the extent to which this organization actually has taken
your organization’s interests into account in its decisions and behaviors? Please
provide any examples.
Commitment
Can you provide me any examples that suggest that this organization wants to
maintain a long-term commitment to a relationship with your organization or does
not want to maintain such a relationship?
1
J. Grunig and L. Grunig’s (2001) qualitative measure of relationships is used for this study.


Convention
Submission, Review, and Scheduling! All Academic Convention can help with all of your abstract management needs and many more. Contact us today for a quote!
Submission - Custom fields, multiple submission types, tracks, audio visual, multiple upload formats, automatic conversion to pdf.
Review - Peer Review, Bulk reviewer assignment, bulk emails, ranking, z-score statistics, and multiple worksheets!
Reports - Many standard and custom reports generated while you wait. Print programs with participant indexes, event grids, and more!
Scheduling - Flexible and convenient grid scheduling within rooms and buildings. Conflict checking and advanced filtering.
Communication - Bulk email tools to help your administrators send reminders and responses. Use form letters, a message center, and much more!
Management - Search tools, duplicate people management, editing tools, submission transfers, many tools to manage a variety of conference management headaches!
Click here for more information.

first   previous   Page 31 of 35   next   last

©2012 All Academic, Inc.