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E-motional Interaction Between Teaching Assistants and Students:Expressing emotions via WebCT
Unformatted Document Text:  Teaching, Emotion, & Technology 22 if they don’t wanna come back here!!!! (Am I too selfish????) Anyway, see you later after October break!!!!! [sic] (#14) Responding with emotion (TARWE), the TA exhibits the themes of emotional support, sincerity, and disclosure by writing back, “Hi, Basil [sincerity], I certainly prefer to have a long weekend [disclosure]. Why don’t go out and traveling a little bit to kill the lonely time [emotional support]” [sic] (#14a). Of the data gathered, 66 percent of all TA e-mail responses contained at least one emotional theme, whereas students’ emails contained at least one emotion only in 58 percent of all cases; therefore, many TAs responded with emotion (TARWE) to student-initiated e-mails that did not contain emotional words (SINE). Many examples of this occurred when TA’s included a pleasant closing remark at the end of replies to SINE e-mails, signifying a sort of “signature” emotional phrase. For example, the theme of emotional support emerged as one TA often signed her e-mails with a standard but encouraging “good luck!” or “take care!” (e.g., e-mails 3a, 8a, 11a). Another TA demonstrated the theme of sincerity by often signing her e-mails with “have a good weekend” or “see you [the next class date]” (e.g., e-mails 19a, 24a, 25a). The third TA also demonstrated a “signature” closing by signing e-mails with her name and the emoticon “:)”. This closing was seen as demonstrating the theme of friendliness (e.g., e-mails 57a, 58a, 61a, 73a). Of course, not all TARWE responses were placed beneath thematic categories because of their closings. Sometimes TARWE responses showcased TAs using emotion to relate to students. For example, when student Sandy writes her TA about which extra credit questions she needed to work on (#70), her TA writes, demonstrating friendliness, “ … Basically, everything you read … More info on all of that soon … Tune in, on your local WEC CT CHANNEL, for more final and extra credit details. TA :)” (#70a).

Authors: Tsetsura, Katerina., Bigam, Mellisa., Buford, Laura. and Chen, Xiaolei.
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Teaching, Emotion, & Technology 22
if they don’t wanna come back here!!!! (Am I too selfish????) Anyway, see you later
after October break!!!!! [sic] (#14)
Responding with emotion (TARWE), the TA exhibits the themes of emotional support,
sincerity, and disclosure by writing back, “Hi, Basil [sincerity], I certainly prefer to have a long
weekend [disclosure]. Why don’t go out and traveling a little bit to kill the lonely time [emotional
support]” [sic] (#14a).
Of the data gathered, 66 percent of all TA e-mail responses contained at least one
emotional theme, whereas students’ emails contained at least one emotion only in 58 percent of all
cases; therefore, many TAs responded with emotion (TARWE) to student-initiated e-mails that did
not contain emotional words (SINE). Many examples of this occurred when TA’s included a
pleasant closing remark at the end of replies to SINE e-mails, signifying a sort of “signature”
emotional phrase. For example, the theme of emotional support emerged as one TA often signed her
e-mails with a standard but encouraging “good luck!” or “take care!” (e.g., e-mails 3a, 8a, 11a).
Another TA demonstrated the theme of sincerity by often signing her e-mails with “have a good
weekend” or “see you [the next class date]” (e.g., e-mails 19a, 24a, 25a). The third TA also
demonstrated a “signature” closing by signing e-mails with her name and the emoticon “:)”. This
closing was seen as demonstrating the theme of friendliness (e.g., e-mails 57a, 58a, 61a, 73a).
Of course, not all TARWE responses were placed beneath thematic categories because of
their closings. Sometimes TARWE responses showcased TAs using emotion to relate to students.
For example, when student Sandy writes her TA about which extra credit questions she needed to
work on (#70), her TA writes, demonstrating friendliness, “ … Basically, everything you read …
More info on all of that soon … Tune in, on your local WEC CT CHANNEL, for more final and
extra credit details. TA :)” (#70a).


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