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E-motional Interaction Between Teaching Assistants and Students:Expressing emotions via WebCT
Unformatted Document Text:  Teaching, Emotion, & Technology 34 Ragsdale, R. G., & Kassam, A. (1994). Multimedia computing: Preparing for the 21st century. Harrisburg, PA: Idea Group. Sass, J. S. (2000). Emotional labor as cultural performance: The communication of caregiving in a nonprofit nursing home. Western Journal of Communication, 64, 330-358. Scott, C. R., & Rockwell, S. C. (1997). The effect of communication, writing, and technology apprehension on likelihood to use new communication technologes. Communication Education, 46, 44-60 Sherry, L., Bilig, S., Tavalin, F., & Gibson, D. (2000). New insights on technology adoption in schools. T.H.E. Journal, 27, 42-46. Shuler, S., & Sypher, B. D. (2000). Seeking emotional labor: When managing the heart enhances the work experience. Management Communication Quarterly, 14, 50-89. Tracy, S. J. (2000). Becoming a character for commerce: Emotion labor, self-subordination, and discursive construction of identity in a total organization. Management Communication Quarterly, 14, 120-128. Waldron, V. R., & Cegala, D. J. (1992). Assessing conversational cognition: Levels of cognitive theory and associated methodological requirements. Human Communication Research, 18, 599-622. Webster, J., & Hackley, P. (1997). Teaching effectiveness in technology-mediated distance learning. Academy of Management Journal, 40, 1282-1309. Webster’s New Universal Unabridged Dictionary (1996). New York: Barnes & Noble Books. Wernet, S. T., Olliges, R. H., & Delicath, T. A. (2000). Postcourse evaluations of WebCT (Web course tools) classes by social work students. Research on Social Work Practice, 10, 487-504.

Authors: Tsetsura, Katerina., Bigam, Mellisa., Buford, Laura. and Chen, Xiaolei.
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Teaching, Emotion, & Technology 34
Ragsdale, R. G., & Kassam, A. (1994). Multimedia computing: Preparing for the 21st
century. Harrisburg, PA: Idea Group.
Sass, J. S. (2000). Emotional labor as cultural performance: The communication of
caregiving in a nonprofit nursing home. Western Journal of Communication, 64, 330-358.
Scott, C. R., & Rockwell, S. C. (1997). The effect of communication, writing, and
technology apprehension on likelihood to use new communication technologes. Communication
Education, 46, 44-60
Sherry, L., Bilig, S., Tavalin, F., & Gibson, D. (2000). New insights on technology adoption
in schools. T.H.E. Journal, 27, 42-46.
Shuler, S., & Sypher, B. D. (2000). Seeking emotional labor: When managing the heart
enhances the work experience. Management Communication Quarterly, 14, 50-89.
Tracy, S. J. (2000). Becoming a character for commerce: Emotion labor, self-subordination,
and discursive construction of identity in a total organization. Management Communication
Quarterly, 14, 120-128.
Waldron, V. R., & Cegala, D. J. (1992). Assessing conversational cognition: Levels of
cognitive theory and associated methodological requirements. Human Communication Research,
18, 599-622.
Webster, J., & Hackley, P. (1997). Teaching effectiveness in technology-mediated distance
learning. Academy of Management Journal, 40, 1282-1309.
Webster’s New Universal Unabridged Dictionary (1996). New York: Barnes & Noble
Books.
Wernet, S. T., Olliges, R. H., & Delicath, T. A. (2000). Postcourse evaluations of WebCT
(Web course tools) classes by social work students. Research on Social Work Practice, 10, 487-504.


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