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How Employees and Organizations Manage Uncertainty: Norms, Implications, and Future Research
Unformatted Document Text:  17 References Bhushan, L., & Amal, S. (1986). A situational test of intolerance ambiguity. Psychologia, 29, 254-261. Budner, S. (1962). Intolerance of ambiguity as a personality variable. Journal of Personality, 30, 29-59 Byrnes, J. P., Miller, D. C., & Schafer, W. D. (1999). Gender differences in risk taking: A meta- analysis. Psychological Bulletin, 125, 367-383. Clampitt, P., & Berk, L. (1996). Strategically communicating organisational change. Journal of Communication Management, 1(1), 15 – 28. Clampitt, P., & DeKoch, B. (2001). Embracing uncertainty: The essence of leadership. New York: M.E. Sharpe. Clampitt, P., DecKoch, R.J., & Cashman, T. (2000) A strategy for communicating about uncertainty. The Academy of Management Executive, 14(4), 41-57. Clampitt, P., Williams, M.L., & Korenak, A. (2000). Managing organizational uncertainty: Conceptualization and measurement. Paper presented at the International Communication Association, Acapulco. Coats, J., & Cameron, D. (1989). Women in their speech communities: New perspective on language and sex. London: Longman. Conner, D.R. (1993). Managing at the speed of change. New York: Villard Books. Courtney, H. (2001). 20/20 Foresight: Crafting strategy in an uncertain world. Boston: Harvard Business School Press. Courtney, H., Kirkland, J., & Viguerie, P. (1997). Strategy under uncertainty. Harvard Business Review, 75(6), 66-81. D’Aprix, R. (1996). Communicating for Change: Connecting the workplace with the marketplace. San Francisco: Jossey-Bass Publishers. Doyle, J. A. (1997). The male experience (3 rd ed.). Dubuque, IA: Brown and Benchmark. Downs, C.W., Clampitt, P., & Pfeiffer, A.L. (1988). Communication and organizational outcomes. In G.M. Goldhaber & G.A. Barnett (Eds.), Handbook of organizational communication (pp. 171 - 211). Norwood, NJ: Ablex. Eisenberg, E.M., & Riley, P. (1988). Organizational symbols and sense-making. In G.M. Goldhaber & G.A. Barnett (Eds.), Handbook of organizational communication (pp. 131-150). Norwood, NJ: Ablex.

Authors: Williams, M.. and Clampitt, Phillip.
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17
References

Bhushan, L., & Amal, S. (1986). A situational test of intolerance ambiguity. Psychologia, 29,
254-261.

Budner, S. (1962). Intolerance of ambiguity as a personality variable. Journal of Personality, 30,
29-59

Byrnes, J. P., Miller, D. C., & Schafer, W. D. (1999). Gender differences in risk taking: A meta-
analysis. Psychological Bulletin, 125, 367-383.
Clampitt, P., & Berk, L. (1996). Strategically communicating organisational change. Journal of
Communication Management, 1(1), 15 – 28.
Clampitt, P., & DeKoch, B. (2001). Embracing uncertainty: The essence of leadership. New
York: M.E. Sharpe.

Clampitt, P., DecKoch, R.J., & Cashman, T. (2000) A strategy for communicating about
uncertainty. The Academy of Management Executive, 14(4), 41-57.

Clampitt, P., Williams, M.L., & Korenak, A. (2000). Managing organizational uncertainty:
Conceptualization and measurement. Paper presented at the International
Communication Association, Acapulco.

Coats, J., & Cameron, D. (1989). Women in their speech communities: New perspective on
language and sex. London: Longman.

Conner, D.R. (1993). Managing at the speed of change. New York: Villard Books.

Courtney, H. (2001). 20/20 Foresight: Crafting strategy in an uncertain world. Boston:
Harvard Business School Press.

Courtney, H., Kirkland, J., & Viguerie, P. (1997). Strategy under uncertainty. Harvard Business
Review, 75(6), 66-81.

D’Aprix, R. (1996). Communicating for Change: Connecting the workplace with the
marketplace. San Francisco: Jossey-Bass Publishers.

Doyle, J. A. (1997). The male experience (3
rd
ed.). Dubuque, IA: Brown and Benchmark.
Downs, C.W., Clampitt, P., & Pfeiffer, A.L. (1988). Communication and organizational
outcomes. In G.M. Goldhaber & G.A. Barnett (Eds.), Handbook of organizational
communication
(pp. 171 - 211). Norwood, NJ: Ablex.

Eisenberg, E.M., & Riley, P. (1988). Organizational symbols and sense-making. In G.M.
Goldhaber & G.A. Barnett (Eds.), Handbook of organizational communication (pp. 131-
150). Norwood, NJ: Ablex.


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