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How Employees and Organizations Manage Uncertainty: Norms, Implications, and Future Research
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Foxman, P. (1976). Tolerance for ambiguity and self-actualizing. Journal of Personality
Assessment, 40, 67-72.
Fry, A. (1987). Safe space: How to survive in a threatening world. London: J.M. Dent & Sons
Ltd.
Furnham, A. (1994). A content, correlational and factor analytic study of four tolerance of
ambiguity questionnaires. Personality and Individual Differences, 16, 403-410.
Furnham, A. (1995). Tolerance of ambiguity: A review of the concept, it’s measurement and
applications. Current Psychology, 14 (3), 179 -200.
Gumpert, G. & Drucker, S. J. (2001, Spring). A plea for chaos: Controlled unpredictability,
uncertainty and the serendipitous life in the urban community. Qualitative Research Reports in Communication, 25-32
Jablin, F.M. (1979). Superior-subordinate communication: The state of the art. Psychological
Bulletin, 86, 1201-22.
Kirton, M. (1981). A reanalysis of two scales of tolerance of ambiguity. Journal of Personality
Assessment, 45, 407-415.
Kotter, J.P. (1996). Leading change. Boston: Harvard Business School Press. Likert, R. (1967). The human organization. New York: McGraw-Hill. Maccoby, E. E. (1998). The two sexes: Growing up apart, coming together. Cambridge, MA:
Harvard University Press, Belknap.
MacCrimmon, K., & Wehrung, D. (1986). Taking risks: The management of uncertainty. New
York: Free Press.
Maltz, D. N., & Borker, R. (1982). A cultural approach to male-female miscommunication. In J.
J. Gumpertz (Ed.), Language and social identity (pp. 196-216). Cambridge, England: Cambridge University Press.
March, J., & Simon, H. (1958). Organizations. New York: Wiley. Maslow, A.H. (1943). A theory of human motivation. Psychological Review, 50, 370-386. McPherson, K. (1983). Opinion-related information seeking: Personal and situational variables.
Personality and Social Psychology Bulletin, 9, 116-124.
Norton, R. W. (1975). Measurement of ambiguity tolerance. Journal of Personality Assessment,
39. 607-619.
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| | Authors: Williams, M.. and Clampitt, Phillip. |
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18
Foxman, P. (1976). Tolerance for ambiguity and self-actualizing. Journal of Personality
Assessment, 40, 67-72.
Fry, A. (1987). Safe space: How to survive in a threatening world. London: J.M. Dent & Sons
Ltd.
Furnham, A. (1994). A content, correlational and factor analytic study of four tolerance of
ambiguity questionnaires. Personality and Individual Differences, 16, 403-410.
Furnham, A. (1995). Tolerance of ambiguity: A review of the concept, it’s measurement and
applications. Current Psychology, 14 (3), 179 -200.
Gumpert, G. & Drucker, S. J. (2001, Spring). A plea for chaos: Controlled unpredictability,
uncertainty and the serendipitous life in the urban community. Qualitative Research
Reports in Communication, 25-32
Jablin, F.M. (1979). Superior-subordinate communication: The state of the art. Psychological
Bulletin, 86, 1201-22.
Kirton, M. (1981). A reanalysis of two scales of tolerance of ambiguity. Journal of Personality
Assessment, 45, 407-415.
Kotter, J.P. (1996). Leading change. Boston: Harvard Business School Press.
Likert, R. (1967). The human organization. New York: McGraw-Hill.
Maccoby, E. E. (1998). The two sexes: Growing up apart, coming together. Cambridge, MA:
Harvard University Press, Belknap.
MacCrimmon, K., & Wehrung, D. (1986). Taking risks: The management of uncertainty. New
York: Free Press.
Maltz, D. N., & Borker, R. (1982). A cultural approach to male-female miscommunication. In J.
J. Gumpertz (Ed.), Language and social identity (pp. 196-216). Cambridge, England:
Cambridge University Press.
March, J., & Simon, H. (1958). Organizations. New York: Wiley.
Maslow, A.H. (1943). A theory of human motivation. Psychological Review, 50, 370-386.
McPherson, K. (1983). Opinion-related information seeking: Personal and situational variables.
Personality and Social Psychology Bulletin, 9, 116-124.
Norton, R. W. (1975). Measurement of ambiguity tolerance. Journal of Personality Assessment,
39. 607-619.
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