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Effects of Helper and Recipient Sex on the Experience and Outcomes of Comforting Messages: An Experimental Investigation
Unformatted Document Text:  Effects of Helper and Recipient Sex 32 Burgoon, M., Birk, T., & Hall, J. R. (1991). Compliance and satisfaction with physician-patient communication: An expectancy theory interpretation of gender differences. Human Communication Research, 18, 177-208. Burleson, B. R. (1994a). Comforting communication: Significance, approaches, and effects. In B. R. Burleson, T. L. Albrecht, & I. G. Sarason (Eds.), Communication of social support: Messages, interactions, relationships, and community (pp. 3-28). Thousand Oaks, CA: Sage. Burleson, B. R. (1994b). Comforting messages: Features, functions, and outcomes. In J. A. Daly & J. M. Wiemann (Eds.), Strategic interpersonal communication (pp. 135-161). Hillsdale, NJ: Erlbaum. Burleson, B. R. (1997). A different voice on different cultures: Illusion and reality in the study of sex differences in personal relationships. Personal Relationships, 4, 229-241. Burleson, B. R., & Goldsmith, D. J. (1998). How the comforting process works: Alleviating emotional distress through conversationally induced reappraisals. In P. A. Andersen & L. K. Guerrero (Eds.), Handbook of communication and emotion: Research, theory, applications, and contexts (pp. 245-280). San Diego, CA: Academic Press. Burleson, B. R., Kunkel, A. W., Samter, W., & Werking, K. J. (1996). Men’s and women’s evaluations of communication skills in personal relationships: When sex differences make a difference--and when they don’t. Journal of Social and Personal Relationships, 13, 201-224. Burleson, B. R., & Mortenson, S. R. (in press). Explaining cultural differences in evaluations of emotional support behaviors: Exploring the mediating influences of value systems and interaction goals. Communication Research.

Authors: Jones, Susanne. and Burleson, Brant.
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Effects of Helper and Recipient Sex 32
Burgoon, M., Birk, T., & Hall, J. R. (1991). Compliance and satisfaction with physician-patient
communication: An expectancy theory interpretation of gender differences. Human
Communication Research, 18, 177-208.
Burleson, B. R. (1994a). Comforting communication: Significance, approaches, and effects. In
B. R. Burleson, T. L. Albrecht, & I. G. Sarason (Eds.), Communication of social support:
Messages, interactions, relationships, and community (pp. 3-28). Thousand Oaks, CA:
Sage.
Burleson, B. R. (1994b). Comforting messages: Features, functions, and outcomes. In J. A. Daly
& J. M. Wiemann (Eds.), Strategic interpersonal communication (pp. 135-161).
Hillsdale, NJ: Erlbaum.
Burleson, B. R. (1997). A different voice on different cultures: Illusion and reality in the study of
sex differences in personal relationships. Personal Relationships, 4, 229-241.
Burleson, B. R., & Goldsmith, D. J. (1998). How the comforting process works: Alleviating
emotional distress through conversationally induced reappraisals. In P. A. Andersen & L.
K. Guerrero (Eds.), Handbook of communication and emotion: Research, theory,
applications, and contexts (pp. 245-280). San Diego, CA: Academic Press.
Burleson, B. R., Kunkel, A. W., Samter, W., & Werking, K. J. (1996). Men’s and women’s
evaluations of communication skills in personal relationships: When sex differences
make a difference--and when they don’t. Journal of Social and Personal Relationships,
13, 201-224.
Burleson, B. R., & Mortenson, S. R. (in press). Explaining cultural differences in evaluations of
emotional support behaviors: Exploring the mediating influences of value systems and
interaction goals. Communication Research.


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