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Redrawing the Boundaries: Conceptualizing Emergency Medicine as a Complex Communication System
Unformatted Document Text:  :RUNV &LWHG Abelson, Reed (2002). “Patients surge and hospitals hunt for beds,” 7KH 1HZ <RUN 7LPHV. March 28, 2002, p. A1, C5 (Late edition) Adams, Stephen & Fontanarose, Phil (1996). “Triage of Ambulatory Patients,” -RXUQDO RI WKH $PHULFDQ 0HGLFDO $VVRFLDWLRQ. August 14, 1999, v.276, n.6, p. 493 Albrecht, T. & Halsey, J. (1991). “Supporting the Staff Nurse Under Stress,” 1XUVLQJ 0DQDJHPHQW. v. 22, pp. 60-64 American College of Emergency Physicians (1998). 7KH )XWXUH RI (PHUJHQF\ 0HGLFLQH Dallas, TX: AuthorAmerican College of Emergency Physicians (1999). 'HIHQGLQJ $PHULFD·V 6DIHW\ 1HW. Dallas, TX: Author. Bindman, A (1995). “Triage in Accident and Emergency Departments,” %ULWLVK 0HGLFDO -RXUQDO. 1995, n.311, p. 404. Bolton, Sharon (2001). “Changing Faces: Nurses as Emotional Jugglers,” 6RFLRORJ\ RI +HDOWK ,OOQHVV v. 23, n. 1, pp. 85-100 Carey, James (1988). &RPPXQLFDWLRQ DV &XOWXUH (VVD\V RQ 0HGLD 6RFLHW\ Boston: Unwin Hyman Carvel, David (2000). “When I use a word Triage,” %ULWLVK 0HGLFDO -RXUQDO. June 3, 2000, v.320, 7248, 1535 Dwyer, Deborah, Marilyn L. Fox (2000). The moderating role of hostility in the relationship between enriched jobs and health. $FDGHP\ RI 0DQDJHPHQW -RXUQDO, 43 (6), pp. 1086-1096. Eisenberg, E. & Goodall, H. L., Jr. (2001) 2UJDQL]DWLRQDO &RPPXQLFDWLRQ, 3rd edition. NY: St. Martin’s Press. Eisenberg, E., & Riley, P. (2000). Organizational culture. In L. Putnam & F. Jablin (Eds.), 7KH 1HZ +DQGERRN RI 2UJDQL]DWLRQDO &RPPXQLFDWLRQ (pp. 291- 322). Newbury Park, CA: Sage. Guru, Veena & Dubinsky, Isser (2000). “The patient vs. caregiver perception of acute pain in the emergency department,” -RXUQDO RI (PHUJHQF\ 0HGLFLQH. v. 18, n.1, pp.7-12

Authors: Eisenberg, Eric., Pynes, Joan. and Baglia, Jay.
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background image
:RUNV &LWHG
Abelson, Reed (2002). “Patients surge and hospitals hunt for beds,”
7KH 1HZ
<RUN 7LPHV. March 28, 2002, p. A1, C5 (Late edition)
Adams, Stephen & Fontanarose, Phil (1996). “Triage of Ambulatory Patients,”
-RXUQDO RI WKH $PHULFDQ 0HGLFDO $VVRFLDWLRQ. August 14, 1999, v.276, n.6, p. 493
Albrecht, T. & Halsey, J. (1991). “Supporting the Staff Nurse Under Stress,”
1XUVLQJ 0DQDJHPHQW. v. 22, pp. 60-64
American College of Emergency Physicians (1998).
7KH )XWXUH RI (PHUJHQF\
0HGLFLQH Dallas, TX: Author
American College of Emergency Physicians (1999).
'HIHQGLQJ $PHULFD·V 6DIHW\
1HW. Dallas, TX: Author.

Bindman, A (1995). “Triage in Accident and Emergency Departments,”
%ULWLVK
0HGLFDO -RXUQDO. 1995, n.311, p. 404.
Bolton, Sharon (2001). “Changing Faces: Nurses as Emotional Jugglers,”
6RFLRORJ\ RI +HDOWK ,OOQHVV v. 23, n. 1, pp. 85-100
Carey, James (1988).
&RPPXQLFDWLRQ DV &XOWXUH (VVD\V RQ 0HGLD 6RFLHW\
Boston: Unwin Hyman

Carvel, David (2000). “When I use a word Triage,”
%ULWLVK 0HGLFDO -RXUQDO. June
3, 2000, v.320, 7248, 1535
Dwyer, Deborah, Marilyn L. Fox (2000). The moderating role of hostility in the
relationship between enriched jobs and health.
$FDGHP\ RI 0DQDJHPHQW
-RXUQDO, 43 (6), pp. 1086-1096.
Eisenberg, E. & Goodall, H. L., Jr. (2001)
2UJDQL]DWLRQDO &RPPXQLFDWLRQ, 3rd
edition. NY: St. Martin’s Press.
Eisenberg, E., & Riley, P. (2000). Organizational culture. In L. Putnam & F.
Jablin (Eds.),
7KH 1HZ +DQGERRN RI 2UJDQL]DWLRQDO &RPPXQLFDWLRQ (pp. 291-
322). Newbury Park, CA: Sage.

Guru, Veena & Dubinsky, Isser (2000). “The patient vs. caregiver perception of
acute pain in the emergency department,”
-RXUQDO RI (PHUJHQF\ 0HGLFLQH. v. 18,
n.1, pp.7-12


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