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E-Government in Singapore: Demographics, Usage Patterns, and Perceptions

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Abstract:

E-government in Singapore is an extensive project that has been sanctioned by a series of policy initiatives and programs and is widely considered an exemplary effort. This national survey (n=1,016) explored several key aspects of users and non-users of the Internet and government websites in Singapore. The findings provide fresh evidence of the digital divide, as well as how perceived ease of use, perceived usefulness, and on-line privacy and security concerns affect levels of government website use. The study also compared the use of government websites with the use of off-line sources and non-government websites for eight kinds of information, eight services, and three types of political participation. Reasons for people not adopting e-government were investigated, as was the likelihood of future adoption. Finally, the implications of the study and future research directions are addressed.

Most Common Document Word Stems:

govern (255), use (151), websit (131), user (121), e (105), e-govern (93), singapor (83), internet (81), percent (68), servic (56), inform (55), differ (51), line (46), concern (46), non (43), studi (43), level (30), non-us (29), on-lin (29), respond (29), 2002 (28),

Author's Keywords:

Internet, e-government, political participation
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Name: International Communication Association
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MLA Citation:

Li, Hairong., Detenber, Benjamin., Chia, Stella. and Lee, Waipeng. "E-Government in Singapore: Demographics, Usage Patterns, and Perceptions" Paper presented at the annual meeting of the International Communication Association, New Orleans Sheraton, New Orleans, LA, May 27, 2004 <Not Available>. 2009-05-26 <http://www.allacademic.com/meta/p113078_index.html>

APA Citation:

Li, H. , Detenber, B. H., Chia, S. C. and Lee, W. , 2004-05-27 "E-Government in Singapore: Demographics, Usage Patterns, and Perceptions" Paper presented at the annual meeting of the International Communication Association, New Orleans Sheraton, New Orleans, LA Online <.PDF>. 2009-05-26 from http://www.allacademic.com/meta/p113078_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: E-government in Singapore is an extensive project that has been sanctioned by a series of policy initiatives and programs and is widely considered an exemplary effort. This national survey (n=1,016) explored several key aspects of users and non-users of the Internet and government websites in Singapore. The findings provide fresh evidence of the digital divide, as well as how perceived ease of use, perceived usefulness, and on-line privacy and security concerns affect levels of government website use. The study also compared the use of government websites with the use of off-line sources and non-government websites for eight kinds of information, eight services, and three types of political participation. Reasons for people not adopting e-government were investigated, as was the likelihood of future adoption. Finally, the implications of the study and future research directions are addressed.

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Document Type: .PDF
Page count: 27
Word count: 7616
Text sample:
E-Government in Singapore 1 E-Government in Singapore: Demographics Usage Patterns and Perceptions Abstract E-government in Singapore is an extensive project that has been sanctioned by a series of policy initiatives and programs and is widely considered an exemplary effort. This national survey (n=1 016) explored several key aspects of users and non-users of the Internet and government websites in Singapore. The findings provide fresh evidence of the digital divide as well as how perceived ease of use perceived usefulness
20.4 14.7 $3 000 to under $4 000 14.3 13.1 $4 000 to under $5 000 10.8 10.3 $5 000 to under $6 000 5.9 8.2 $6 000 to under $7 000 3.7 6.2 $7 000 and above 13.4 10.6 Notes: The population data were derived from the Singapore 2000 census. They described Singapore residents which included permanent residents. However permanent residents were not part of this survey. *The survey did not include individuals younger than 18. Therefore the


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