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Communicating Across Human Cultures and Communicating With Humanoid Social Robots: Focusing on the Perceived Importance of Interactive Constraints

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Abstract:

With the technology of humanoid social robots advancing and computer-generated robot and human characters being prevalent in computer-based social environments, robot entities constitute a viable nonhuman out-group. This study investigates how cultural groups may differ in their perceptions about preferred communication behavior toward certain outgroups, including humanoid social robots. It focuses on the importance attached to "interactive consraints" in conversation. For the primary goal of requesting, the following five interactive constraints are identified based on the past literature: (1) Concern for clarity, (2) Concern for avoiding hurting the hearer's feelings, (3) Concern for non-imposition, (4) Concern for avoiding negative evaluation by the hearer, and (5) Concern for effectiveness.
This research aimed to examine whether attitude towards robots overrule the previously established cultural differences affecting perceived importance of conversational constraints. Participants will be from individuals of diverse cultural backgrounds. Factors of familiarity and contact with robots will also be measured.
After being presented at random with one of the three request situations, participants will rate the perceived importance of each interactive constraint in that situation in relation to computer-generated robot and different out-group characters.
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Name: International Communication Association
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http://www.icahdq.org


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URL: http://citation.allacademic.com/meta/p170965_index.html
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MLA Citation:

Kim, Min-Sun. and Gong, Li. "Communicating Across Human Cultures and Communicating With Humanoid Social Robots: Focusing on the Perceived Importance of Interactive Constraints" Paper presented at the annual meeting of the International Communication Association, TBA, San Francisco, CA, <Not Available>. 2013-12-15 <http://citation.allacademic.com/meta/p170965_index.html>

APA Citation:

Kim, M. and Gong, L. "Communicating Across Human Cultures and Communicating With Humanoid Social Robots: Focusing on the Perceived Importance of Interactive Constraints" Paper presented at the annual meeting of the International Communication Association, TBA, San Francisco, CA <Not Available>. 2013-12-15 from http://citation.allacademic.com/meta/p170965_index.html

Publication Type: Session Paper
Abstract: With the technology of humanoid social robots advancing and computer-generated robot and human characters being prevalent in computer-based social environments, robot entities constitute a viable nonhuman out-group. This study investigates how cultural groups may differ in their perceptions about preferred communication behavior toward certain outgroups, including humanoid social robots. It focuses on the importance attached to "interactive consraints" in conversation. For the primary goal of requesting, the following five interactive constraints are identified based on the past literature: (1) Concern for clarity, (2) Concern for avoiding hurting the hearer's feelings, (3) Concern for non-imposition, (4) Concern for avoiding negative evaluation by the hearer, and (5) Concern for effectiveness.
This research aimed to examine whether attitude towards robots overrule the previously established cultural differences affecting perceived importance of conversational constraints. Participants will be from individuals of diverse cultural backgrounds. Factors of familiarity and contact with robots will also be measured.
After being presented at random with one of the three request situations, participants will rate the perceived importance of each interactive constraint in that situation in relation to computer-generated robot and different out-group characters.

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