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The Future Worker: High-intensity knowledge work demands across the world. Are we ready? (Focus on Mexico)
Unformatted Document Text:  1. New options of delivering educational services like social learning platforms, cloud 7 e-mail for higher education, mashups, lecture capture and retrieval tools, IT infrastructure, and social networking education. 2. New technology based demands and behaviors. The shift of power from the institution to the individual. Students and Professors are leading the change through the adoption of Internet and IT devices. This will require a coordinated work and a deeper level of commitment among different government and non- government organizations, like Higher Education Institutions, ProSoft, MexicoIT, AMITI (the Mexican IT Industry Trade Association) just to mention some. The following figure shows which technologies will lead the IT transformation with the highest impact focus on the teaching and learning environment. Gartner´s Hype cycle for Higher Education 2008 Figure 2.Source: Gartner (June 2008) / ID Number: G00158592. 7 Gartner defines cloud computing as, "a style of computing in which massively scalable IT-enabled capabilities are delivered 'as a service' to multiple customers using Internet technologies." (Plummer, 2008).

Authors: Revilla E., Marcela C..
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1.
New   options   of   delivering  educational   services   like   social   learning   platforms,   cloud
  e-mail   for   higher 
education, mashups, lecture capture and retrieval tools, IT infrastructure, and social networking education.
2.
New technology based demands  and behaviors. The shift of power from the institution to the individual.  
Students and Professors are leading the change through the adoption of Internet and IT devices.
  This  will   require   a  coordinated  work   and  a   deeper  level   of  commitment  among  different   government  and   non-
government organizations, like Higher Education Institutions, ProSoft, MexicoIT, AMITI (the Mexican IT Industry 
Trade Association) just to mention some.  
The following figure shows which technologies will lead the IT transformation with the highest impact focus on the 
teaching and learning environment.
Gartner´s Hype cycle for Higher Education 2008
Figure 2.Source: Gartner (June 2008) / ID Number: G00158592.
7
 Gartner defines cloud computing as, "a style of computing in which massively scalable IT-enabled capabilities are 
delivered 'as a service' to multiple customers using Internet technologies." (Plummer, 2008).


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