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7. Identify IMPULSO’s Value Creation for OXXO
7.1. Integral Approach for the Project based on the FEMSA Retail’s Vision and Retail Best Practices
Business Processes
Technology
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Flexible and Adaptable.
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Scalable.
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Stardard Based.
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Designed for Mission Critical Operations.
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Integrated.
People
•
Project Management
– Planning
– Execution
– Control
•
Change Management
– Communication
– Training
– Sponsorship
– Training at all the levels.
– A lot of communication.
– Attention to uncertainty and fear.
– Sponsorship
– Certainty in the plans and excellence in the implementation
7.2.
Project Planning
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