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How (multi-level) management matters: The effect of upper and middle level managers on turnover.

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Abstract:

The literature on public management explores the roles of public managers and their effect on public organizations. Although this research tells us that management matters, it does not consider that governance structures are multilevel with managers at more than one level. Moreover, it does not empirically demonstrate how management affects the organization, simply that it does. Thus, in order to understand the impact of management we need to consider managers at multiple levels and their effect not only on organizational performance but on the organization as well. This paper focuses on the effect of top level and middle managers on street level bureaucrats’ decisions to stay with the organization—a decision that affects organizational performance. Specifically, using a large n-dataset of the most common public organization in the United States—school districts—I show that management at both levels of the organization have a significant effect on teacher turnover and that middle managers have a greater effect than top managers. The results are discussed within the public management literature.

Most Common Document Word Stems:

manag (241), turnov (180), organ (124), teacher (89), district (85), effect (85), job (81), level (69), worker (65), affect (58), middl (53), larg (44), perform (43), resourc (40), student (39), measur (38), satisfact (37), organiz (34), matter (31), qualiti (31), upper (31),
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Association:
Name: Midwest Political Science Association 67th Annual National Conference
URL:
http://www.indiana.edu/~mpsa/


Citation:
URL: http://citation.allacademic.com/meta/p363380_index.html
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MLA Citation:

Johansen, Morgen. "How (multi-level) management matters: The effect of upper and middle level managers on turnover." Paper presented at the annual meeting of the Midwest Political Science Association 67th Annual National Conference, The Palmer House Hilton, Chicago, IL, Apr 02, 2009 <Not Available>. 2014-11-29 <http://citation.allacademic.com/meta/p363380_index.html>

APA Citation:

Johansen, M. , 2009-04-02 "How (multi-level) management matters: The effect of upper and middle level managers on turnover." Paper presented at the annual meeting of the Midwest Political Science Association 67th Annual National Conference, The Palmer House Hilton, Chicago, IL Online <PDF>. 2014-11-29 from http://citation.allacademic.com/meta/p363380_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: The literature on public management explores the roles of public managers and their effect on public organizations. Although this research tells us that management matters, it does not consider that governance structures are multilevel with managers at more than one level. Moreover, it does not empirically demonstrate how management affects the organization, simply that it does. Thus, in order to understand the impact of management we need to consider managers at multiple levels and their effect not only on organizational performance but on the organization as well. This paper focuses on the effect of top level and middle managers on street level bureaucrats’ decisions to stay with the organization—a decision that affects organizational performance. Specifically, using a large n-dataset of the most common public organization in the United States—school districts—I show that management at both levels of the organization have a significant effect on teacher turnover and that middle managers have a greater effect than top managers. The results are discussed within the public management literature.


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