Citation

Examining Effective Government Communication: Media Use, Perceived Communication Effectiveness, Government Transparency, and Trust in Government

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Abstract:

This paper examines the effectiveness of government communication in the Chinese context by telephone-surveying 1,014 residents in a Chinese administration region. The results show media use (attention to news on government policies and officials) and perceived communication effectiveness (accessibility, attractiveness, news value, and content sameness) affect public trust in government. Perceived communication effectiveness (same dimensions as above) also affects government transparency, which in turn, influences public trust in government. The negative effect of media coverage content sameness of government information on perceived government transparency and publicsÂ’ trust in the government highlights the different public relations practices of private and public sectors. This finding implies the applicability of public relations theories to public organizations remains questionable. A model of effective government communication is proposed. Theoretical and practical implications for government communication are also discussed.

Most Common Document Word Stems:

govern (255), communic (218), public (160), media (152), effect (142), inform (127), trust (98), news (95), use (88), macao (68), transpar (61), polit (49), particip (43), relat (42), research (42), offici (39), perceiv (39), j (33), attent (31), polici (31), content (30),
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Association:
Name: International Communication Association
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http://www.icahdq.org


Citation:
URL: http://citation.allacademic.com/meta/p404566_index.html
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MLA Citation:

Chen, Yi-Ru Regina., Cheong, Angus. and Li, Xiaoqin. "Examining Effective Government Communication: Media Use, Perceived Communication Effectiveness, Government Transparency, and Trust in Government" Paper presented at the annual meeting of the International Communication Association, Suntec Singapore International Convention & Exhibition Centre, Suntec City, Singapore, Jun 22, 2010 <Not Available>. 2014-11-27 <http://citation.allacademic.com/meta/p404566_index.html>

APA Citation:

Chen, Y. , Cheong, A. W. and Li, X. , 2010-06-22 "Examining Effective Government Communication: Media Use, Perceived Communication Effectiveness, Government Transparency, and Trust in Government" Paper presented at the annual meeting of the International Communication Association, Suntec Singapore International Convention & Exhibition Centre, Suntec City, Singapore Online <PDF>. 2014-11-27 from http://citation.allacademic.com/meta/p404566_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: This paper examines the effectiveness of government communication in the Chinese context by telephone-surveying 1,014 residents in a Chinese administration region. The results show media use (attention to news on government policies and officials) and perceived communication effectiveness (accessibility, attractiveness, news value, and content sameness) affect public trust in government. Perceived communication effectiveness (same dimensions as above) also affects government transparency, which in turn, influences public trust in government. The negative effect of media coverage content sameness of government information on perceived government transparency and publicsÂ’ trust in the government highlights the different public relations practices of private and public sectors. This finding implies the applicability of public relations theories to public organizations remains questionable. A model of effective government communication is proposed. Theoretical and practical implications for government communication are also discussed.


Similar Titles:
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Political Engagement via Mobile Communication: Unraveling the Effects of Political Trust and Efficacy on Political Participation in South Korea


 
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