Citation

Meeting Multitasking with ICTs: Effects on Communication Overload, Participation, and Meeting Satisfaction

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Abstract:

Organizational meetings are becoming populated with electronic communication devices. This study examines key outcomes associated with using these devices to multitask during meetings. The findings suggest that increased communicative multitasking leads to higher levels of meeting satisfaction, and increased perceptions of overload. These devices also enable people to be accessible during meetings, which positively influences both major outcome variables. Levels of meeting participation are not influenced by communicative multitasking. Implications for communication technology and organizational scholars are also discussed.
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Association:
Name: NCA 96th Annual Convention
URL:
http://www.natcom.org


Citation:
URL: http://citation.allacademic.com/meta/p426078_index.html
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MLA Citation:

Stephens, Keri. and Deering Davis, Jenn. "Meeting Multitasking with ICTs: Effects on Communication Overload, Participation, and Meeting Satisfaction" Paper presented at the annual meeting of the NCA 96th Annual Convention, Hilton San Francisco, San Francisco, CA, <Not Available>. 2014-11-27 <http://citation.allacademic.com/meta/p426078_index.html>

APA Citation:

Stephens, K. and Deering Davis, J. "Meeting Multitasking with ICTs: Effects on Communication Overload, Participation, and Meeting Satisfaction" Paper presented at the annual meeting of the NCA 96th Annual Convention, Hilton San Francisco, San Francisco, CA <Not Available>. 2014-11-27 from http://citation.allacademic.com/meta/p426078_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: Organizational meetings are becoming populated with electronic communication devices. This study examines key outcomes associated with using these devices to multitask during meetings. The findings suggest that increased communicative multitasking leads to higher levels of meeting satisfaction, and increased perceptions of overload. These devices also enable people to be accessible during meetings, which positively influences both major outcome variables. Levels of meeting participation are not influenced by communicative multitasking. Implications for communication technology and organizational scholars are also discussed.


Similar Titles:
The Effects of Communication Trait Symmetry and Complementarity on Closeness, Relational Satisfaction, and Communication Satisfaction

When Online Meets Offline: The Effect of Modality Switching on Relational Communication (Communication Monographs)

Are You Overloaded? An Investigation of Communication Overload and Channel Synchronicity on Identification and Job Satisfaction


 
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