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Users as Co-designers of Interactive Media

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Abstract:

Increasingly salient in literature on technological innovation is the idea of a necessary "redistribution" of agency between the actors of technological innovation. Notably, it appears that the role of users in the construction of communication devices has been underrated, particularly in the case of digital artifacts, which seem to offer more "plasticity" in response to usage. In some cases, users of interactive media are fully involved in the design process, as was observed in the case of Internet Relay Chat (IRC), where users invented "services" completing/competing with the initial design, or were institutionally enrolled in governance bodies taking part in technical decisions. Based upon an in-depth case study of the creation and evolution of the first major IRC networks (EFnet and Undernet), this paper takes on two tasks. First, it tells how the category of the "ordinary user" was socially constructed at an early stage of IRC development when technical roles where still undifferentiated, and it argues that this construction stems from a denial of the power and legitimacy for some actors to act as designers. Then, it describes the ways by which so-defined "users" nonetheless managed to participate in the design of the sociotechnical device, either by appropriating the technical affordances of the IRC protocol flaws and openness (in the case of EFnet) or by being enrolled by IRC operators as allies in network governance (Undernet).
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Association:
Name: 4S Annual Meeting - Abstract and Session Submissions
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http://www.4sonline.org


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URL: http://citation.allacademic.com/meta/p510266_index.html
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MLA Citation:

Latzko-Toth, Guillaume. "Users as Co-designers of Interactive Media" Paper presented at the annual meeting of the 4S Annual Meeting - Abstract and Session Submissions, Crowne Plaza Cleveland City Center Hotel, Cleveland, OH, <Not Available>. 2014-11-25 <http://citation.allacademic.com/meta/p510266_index.html>

APA Citation:

Latzko-Toth, G. "Users as Co-designers of Interactive Media" Paper presented at the annual meeting of the 4S Annual Meeting - Abstract and Session Submissions, Crowne Plaza Cleveland City Center Hotel, Cleveland, OH <Not Available>. 2014-11-25 from http://citation.allacademic.com/meta/p510266_index.html

Publication Type: Abstract
Abstract: Increasingly salient in literature on technological innovation is the idea of a necessary "redistribution" of agency between the actors of technological innovation. Notably, it appears that the role of users in the construction of communication devices has been underrated, particularly in the case of digital artifacts, which seem to offer more "plasticity" in response to usage. In some cases, users of interactive media are fully involved in the design process, as was observed in the case of Internet Relay Chat (IRC), where users invented "services" completing/competing with the initial design, or were institutionally enrolled in governance bodies taking part in technical decisions. Based upon an in-depth case study of the creation and evolution of the first major IRC networks (EFnet and Undernet), this paper takes on two tasks. First, it tells how the category of the "ordinary user" was socially constructed at an early stage of IRC development when technical roles where still undifferentiated, and it argues that this construction stems from a denial of the power and legitimacy for some actors to act as designers. Then, it describes the ways by which so-defined "users" nonetheless managed to participate in the design of the sociotechnical device, either by appropriating the technical affordances of the IRC protocol flaws and openness (in the case of EFnet) or by being enrolled by IRC operators as allies in network governance (Undernet).


Similar Titles:
A Co-Construction Story: Users as Co-Designers of a Communication Device: The Case of IRC

Designing Active Demand in electricity systems: co-constructing users and technologies in the home

Educational Policy in Colombia: the Co-construction of Visions on Education through the Interaction between On-line Media and Its Users


 
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