Citation

Calling on Behalf of a Patient: The Organization of Hotline Calls to ER

Abstract | Word Stems | Keywords | Association | Citation | Similar Titles



Abstract:

This paper explores the organization of calls from the controller to an emergency room in favor of accepting a patient. The callers display their orientation that the call is organized to ask for medical treatment on behalf of the patient in their formulation of an initial gross request turn. Rather than solely using the description of the medical problem, the callers formulate the request to show that “a patient has some problem.” It is through these formulations of a patient that the callers display their understanding of the relationship with the patient and the call taker.

Most Common Document Word Stems:

call (112), patient (94), request (80), ct (71), c (62), cop (43), inj (42), hai (39), accept (36), turn (33), pol (32), identif (31), emerg (28), initi (28), desu (27), gen (27), eh (25), o.k (23), n (23), control (22), thus (22),
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Association:
Name: American Sociological Association Annual Meeting
URL:
http://www.asanet.org


Citation:
URL: http://citation.allacademic.com/meta/p564243_index.html
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MLA Citation:

Kuroshima, Satomi. and Kawashima, Michie. "Calling on Behalf of a Patient: The Organization of Hotline Calls to ER" Paper presented at the annual meeting of the American Sociological Association Annual Meeting, Colorado Convention Center and Hyatt Regency, Denver, CO, Aug 16, 2012 <Not Available>. 2014-12-12 <http://citation.allacademic.com/meta/p564243_index.html>

APA Citation:

Kuroshima, S. and Kawashima, M. , 2012-08-16 "Calling on Behalf of a Patient: The Organization of Hotline Calls to ER" Paper presented at the annual meeting of the American Sociological Association Annual Meeting, Colorado Convention Center and Hyatt Regency, Denver, CO Online <PDF>. 2014-12-12 from http://citation.allacademic.com/meta/p564243_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: This paper explores the organization of calls from the controller to an emergency room in favor of accepting a patient. The callers display their orientation that the call is organized to ask for medical treatment on behalf of the patient in their formulation of an initial gross request turn. Rather than solely using the description of the medical problem, the callers formulate the request to show that “a patient has some problem.” It is through these formulations of a patient that the callers display their understanding of the relationship with the patient and the call taker.


Similar Titles:
Patients with Mental Health Emergencies in the Emergency Department: The Effect of Coercion on Patients’ Experiences

Patient-Clinician Information Exchange Increases Treatment Decision Satisfaction Among Cancer Patients Through Feeling of Being Informed

Communication Strategies to Redirect Patients From an Urban Hospital Emergency Department to Primary Healthcare Clinics


 
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