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2003 - International Communication Association Pages: 37 pages || Words: 8456 words || 
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1. Li, Han., Krysko, Michael., Desroches, Naghmeh. and Deagle, George. "Re-conceptualizing interruptions in physician-patient interview: Co-operative and intrusive" Paper presented at the annual meeting of the International Communication Association, Marriott Hotel, San Diego, CA, May 27, 2003 Online <.PDF>. 2019-09-16 <http://citation.allacademic.com/meta/p111472_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: Results of past research on physician-patient interruption present an inconclusive picture. This study re-conceptualizes interruption into co-operative and intrusive categories. Thirty physician-patient interviews, 13 male/male and 17 male/female, were audio-taped and micro-analyzed. It was found that physicians did not interrupt patients more or vice versa. Rather, physicians and patients interrupted differently, the former more intrusively and the latter, more co-operatively. Furthermore, physicians did not dominate speaking turns nor speak more words than patients, as previously believed. We argue that their difference may not be measured by the number of words or speaking turns because it is imbedded in their respective communication style. It was also found that female patients exhibited eleven times as much co-operative interruptions as did male patients. When physicians interrupted patients, they were unsuccessful only 61f the time. When patients interrupted physicians, they were unsuccessful 321003410535f the time. This pattern points out a novel challenge for training--teaching patients the skill of interrupting physicians successfully.


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