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2009 - Midwest Political Science Association 67th Annual National Conference Words: 189 words || 
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1. Neshkova, Milena. and Guo, David (Hai). "Citizen Input and Agency Efficiency: Evidence from U.S. State Agencies" Paper presented at the annual meeting of the Midwest Political Science Association 67th Annual National Conference, The Palmer House Hilton, Chicago, IL, <Not Available>. 2018-11-19 <http://citation.allacademic.com/meta/p363776_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Abstract: The inherent tension between efficiency of public service delivery and citizen participation has been long debated by students of public administration (Waldo 1948, Gawthrop 1997, Denhardt and Denhardt 2007). Can the values of efficiency and democracy be reconciled in agency service provision? Does increased citizen input impede agency efficiency? Or, on the contrary, they reinforce each other? To evaluate the effect of citizen participation on efficiency of agency service provision, we study the practices of seeking citizen input of two agencies across the 50 states – Corrections and Child Protection Services. The Government Performance Project (GPP), a non-partisan research program funded by the Pew Center on the states, provides data on quantity and quality of citizen input in setting agency budget/policy priorities. Based on the survey responses, first, we developed a citizen input index. We account for different forms of citizen input and the extent to which it has been utilized by the agencies. Second, we examine how the citizen input practices vary within the same type of agency across states. Finally, we evaluate the effect of citizen participation on efficiency of agency’s service delivery and factors affecting it.

2009 - International Communication Association Pages: 21 pages || Words: 5959 words || 
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2. Rodriguez, Mario. "Agency Unshackled: The Origin of ‘Agency’ in Sociology, Identity, and Text" Paper presented at the annual meeting of the International Communication Association, Marriott, Chicago, IL, May 20, 2009 Online <PDF>. 2018-11-19 <http://citation.allacademic.com/meta/p301095_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: What happens when agency becomes unshackled from identity? Who or what can have agency? As a response to the crisis of agency in media, this study is an exploration of agency as traced through a quick history of sociology. We begin with Althusser, however, it could be argued that there are proto-forms of agency in the work of Marx and Durkheim, as well as that of Gabriel Tarde (1888). Althusser’s notions of structure and agency also greatly influenced Bourdieu’s concept of the habitus. Later, Foucault described subjectivity in a tug-of-war with ubiquitous power. Thus, I trace the progress of agency as it emerges in relation to Bourdieu’s habitus and Foucault’s discourse. Judith Butler’s theory of performativity is also conceived as a radical form of agency. Extending the dislocation of agency and identity further, however, I explore the role of uncommodifiable anger (Artaud), and the breakdown of the individual voice in the work of Kierkegaard—the emergence of a “demonic writing machine” (Hodge, 2000)—in destroying identity. This broaches the question of text as agent divorced from identity. Can this question be reconciled with reference to the agency of objects in Actor-Network Theory (Latour, 2005)—companies, computer networks and texts themselves? How does Actor Network Theory relate to Rose’s (2007) technologies of government? How does the agency of non-humans compare to that of the cyborg (Haraway, 1989)? The discussion comes full circle to Tarde and the fact that he considered the problem of unshackled agency a century ago.

2017 - The 13th International Congress of Qualitative Inquiry Words: 149 words || 
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3. Dwaikat Shaer, Nuha., Hanley, Jill., Salamanca Cardona, Manuel., Ben Soltane, Sonia., Larios, Lindsay. and Henaway, Mostafa. "Longitudinal case studies of agency workers’ employment trajectories: “ Placement and Recruitment Agencies as silent partners in migrant employment”" Paper presented at the annual meeting of the The 13th International Congress of Qualitative Inquiry, University of Illinois at Urbana-Champaign, Urbana, Illinois, May 17, 2017 <Not Available>. 2018-11-19 <http://citation.allacademic.com/meta/p1240597_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: Placement agencies became important players for access to employment for immigrants in Canada, who often face barrier accessing standard employment. There is mounting concern that the role of agencies and the alienation of workers from their de facto employers may leave workers vulnerable to social and labour rights abuses. To address these issues, our study explores the role that placement agencies play in immigrant workers' employment. We used a longitudinal case study of 40 agency workers, documenting their employment trajectories over three years. This presentation explores the strengths and weaknesses of such methodology. Also, the challenges we faced along the way, how we navigated them and its implications for our research. Preliminary findings show that agencies restrict immigrant workers equal access to the labour market and limit their integration and social network building. These findings shed light for policymakers and human rights’ organizations on the importance of regulating agencies.

2015 - International Communication Association 65th Annual Conference Words: 303 words || 
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4. Rosario Albert, Enrique. "The Client-Agency Relation: The Account Director’s Perspective in Puerto Rico Advertising Agencies" Paper presented at the annual meeting of the International Communication Association 65th Annual Conference, Caribe Hilton, San Juan, Puerto Rico, <Not Available>. 2018-11-19 <http://citation.allacademic.com/meta/p983215_index.html>
Publication Type: Session Paper
Abstract: The advertising literature on client - agency relation has been investigated from several perspectives and with diversity of methodologies. The following paper analyze the client- agency relationship in Puerto Rico’s advertising industry and compares the research findings with those of academic research on advertising published in North American Journal. This research used qualitative methodology to explore in a scientific manner particular issues regarding the Account Directors perspective’s on their work-relation with Brands Managers. The in-depth interview technique was selected to conduct the meetings with a sample of account heads departments at advertising agencies in Puerto Rico.

The presentation starts with a brief explanation of the suggested literature on client-agency relationship in advertising. Then it continues with a discussion of the methodology, the findings analysis, and the state of conclusions. This research is of special interest for advertising agencies as well as for brands that want to improve and to develop a dynamic and long lasting relationship as strategic partners. From the account executive perspective’s the research analyzed in-depth the fundamental aspects to establishing an ideal work-relation with brands managers. Based on the findings, the research conducted in 2010 states recommendations on how to establish and improve an effective work-relation between them as partners. For example: for the account executives interviewed reach a fine level of rapport is necessary to gain the client trust. This is a key aspect to keep the day by day client-agency relation at optimum level.

Finally, among the conclusions one stands out. Various factors must confluence to achieve the level of conversation, trust, affinity, and chemistry necessary to reach empathy and rapport in the client-agency relation. However, to know and understand the client personality and cultivate compatibility between the Account Executives and the Brands Managers is a key factor to achieve empathy that will lead to a partnership.

2009 - ISA's 50th ANNUAL CONVENTION "EXPLORING THE PAST, ANTICIPATING THE FUTURE" Words: 42 words || 
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5. Weinlich, Silke. "The Brahimi Report and the agency of International Bureaucracies: Limitations to current theorizing on IO Agency" Paper presented at the annual meeting of the ISA's 50th ANNUAL CONVENTION "EXPLORING THE PAST, ANTICIPATING THE FUTURE", New York Marriott Marquis, NEW YORK CITY, NY, USA, Feb 15, 2009 <Not Available>. 2018-11-19 <http://citation.allacademic.com/meta/p311468_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Abstract: Instead of getting bogged down in the UN’s intergovernmental bodies and being followed by mere rhetorical action, the Report of the Panel on UN Peace Operations (2000) instigated wide-ranging reforms in UN peacekeeping. In this paper, I argue that it is m

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