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2017 - DSI Annual Meeting Pages: unavailable || Words: unavailable || 
1. Walsman, Matthew., Lewis, Michael. and Dobrzykowski, David. "The Challenge of Delivering Effective and Efficient Senior Care: Pracitical and Conceptual Lessons fro and From Operations Management" Paper presented at the annual meeting of the DSI Annual Meeting, Washington Hilton, Washington DC, Nov 18, 2017 Online <APPLICATION/PDF>. 2019-10-23 <>
Publication Type: Abstract
Review Method: Peer Reviewed
Abstract: Using longitudinal primary data (n=2,262) from patients who moved out of nursing homes into their own or group homes, we answer two questions. First, what impact does independence (granted by location) have on service quality? Secondly, what impact do social networks have on quality of life for patients and caregivers?

2015 - International Communication Association 65th Annual Conference Words: 131 words || 
2. Browne, Simone. "“What did TSA find in Solange’s Fro?”: Security Theater at the Airport" Paper presented at the annual meeting of the International Communication Association 65th Annual Conference, Caribe Hilton, San Juan, Puerto Rico, <Not Available>. 2019-10-23 <>
Publication Type: Session Paper
Abstract: This paper examines the discretionary power wielded by Transportation Security Administration (TSA) agents and airline workers through cases of mainly black women who were subjected to invasive pat-downs, hair searches and other security measures at U.S. airports. By questioning how black women are deployed in narratives about airport security, for example, through representations in popular culture as uninterested, sassy and ineffective TSA agents, this paper forms a general theory of security theater and also pays attention to the ways that black women’s bodies come to represent, and also resist, security theater at the airport. This paper asks what the experiences of black women in airports, popular culture representations of airport security practices, as well as art and artworks at and about the airport reveal about the airport as a social formation.

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