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2016 - 87th SPSA Annual Conference Words: 304 words || 
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1. Bullock, Justin. and Greer, Robert. "At the Crossroads of Internal Management and Financial Management: Operational Risk Management as Minimizing Improper Payments" Paper presented at the annual meeting of the 87th SPSA Annual Conference, Caribe Hilton, San Juan, Puerto Rico, Jan 07, 2016 <Not Available>. 2019-09-19 <http://citation.allacademic.com/meta/p1046481_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: Much of the work in the past 20 years on public management has focused on external management and networking (O’Toole & Meier, 1999; other years). This literature looks at a number of ways in which management matters for outcomes while operationalizing management as a function of networking activities. More recently, scholars have begun reexamining the importance of internal management and how it influences performance (Favero et. al. 2014). This recent work examines how internal management practices such as setting challenging but feasible goals, building trust through credible commitments, encouraging employee participation, and providing feedback influence performance for public schools in New York City. In keeping with a renewed focus on the importance of internal management and its importance on performance, we expand the discussion to include a systematic discussion of how managers should continue to focus not only on aspects of motivation, but also how to manage operational risks to minimize agency exposure to the consequences of over exposure to operational risks. This paper also has the nice benefit of addressing an area in which public administration and management (PAM) scholars and public financial management (PFM) should. In this paper we build on an existing literature that recognizes the threat of operational risks to performance, and apply it to the unique context of the public sector. Furthermore, we examine the importance of improper payments as a measureable and important indicator of the degree to which federal program have mitigated or failed to mitigate operational risks. Finally, we use unemployment insurance improper payments to calculate an extreme value theory distribution to predict the level of risk exposure of individual states. Finally, we discuss the importance of operational risk management for public managers and how the utilization of improper payments data can help to illuminate what types of internal controls may aid in minimizing operational risk.

2015 - DSI Annual Meeting Pages: unavailable || Words: unavailable || 
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2. Saraph, Jayant. "Comparison of Risk Management Approaches in Project Management and Supply Chain Management" Paper presented at the annual meeting of the DSI Annual Meeting, Sheraton Seattle Hotel, Seattle, Washington, Nov 21, 2015 Online <APPLICATION/PDF>. 2019-09-19 <http://citation.allacademic.com/meta/p1042689_index.html>
Publication Type: Abstract
Review Method: Peer Reviewed
Abstract: Projects and supply chains are subject to factors that pose risks to organizational goals. While the Project Management (PM) community has developed a standard framework of analyzing risks; the SCM community has several varied approaches. This paper presents a comparison of PM and SCM risk management approaches.

2015 - Southern Political Science Association Pages: unavailable || Words: 7473 words || 
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3. Favero, Nathan., Andersen, Simon., Meier, Ken., O'Toole Jr., Laurence. and Winter, Soeren. "Is the Performance Effect of Management Underestimated? Comparing Public Managers' and Front-line Employees' Perceptions of Management" Paper presented at the annual meeting of the Southern Political Science Association, Hyatt Regency, New Orleans, Louisiana, Jan 15, 2015 Online <APPLICATION/PDF>. 2019-09-19 <http://citation.allacademic.com/meta/p950613_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: The evidence is now abundant that what public managers do affects the delivery of public services and the performance of public organizations. However, data on how public managers manage are usually drawn from surveys of managers themselves. Managers' self-perceptions are better than nothing, but they may be prone to error: managers may respond with concerns about social desirability, they may not accurately understand how their own managerial efforts are seen by others with whom they work, and reliance on a single observer may simply be more inaccurate than the average of several observers. Such sources of errors would suggest that the many studies that use self-reported management data may underestimate the true effect on performance - at least for aspects of management where social desirability and self-(mis)perceptions are most dominant. To examine this question one would need a way of comparing managers' perceptions with those of others around them, a comparison that has not yet been undertaken. In this paper, we use data about management drawn from recent nationwide surveys of not only primary and lower secondary school principals but also their street-level bureaucrats - school teachers - across Denmark. We address the question of whose perceptions of management are more strongly related to school performance - those of teachers? Or managers' self-reports? The paper therefore makes a methodological contribution to the burgeoning line of research on public management and performance.

2010 - International Communication Association Pages: unavailable || Words: 9651 words || 
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4. An, Seon-Kyoung. "How to Manage Crises Is How to Manage Anger: Exploring the Anger Management Model Based on Organizational Crisis Response Strategies, News Frames, Negative Emotions, and Negative Behavioral Intentions" Paper presented at the annual meeting of the International Communication Association, Suntec Singapore International Convention & Exhibition Centre, Suntec City, Singapore, Jun 21, 2010 Online <APPLICATION/PDF>. 2019-09-19 <http://citation.allacademic.com/meta/p402905_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: The purpose of this study is to examine how to manage a crisis by managing people’s anger. This study attempted to (1) examine the effects of crisis response strategies and news frame on blame and anger, (2) identify the role of anger mediating blame and negative behavioral intentions, and (3) test the anger management model. College students participated in a 2 x 2 between-subject factorial design. Though path analyses, the anger management model was tested and suggested.

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