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2018 - American Sociological Association Annual Meeting Pages: unavailable || Words: 4979 words || 
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1. Erbaugh, Elizabeth. and Bonnan-White, Jess. "Do “Days of Service” Meet Institutional Service-learning Goals? Assessing Outcomes of the MLK Day of Service" Paper presented at the annual meeting of the American Sociological Association Annual Meeting, Pennsylvania Convention Center & Philadelphia Marriott, Philadelphia, PA, Aug 09, 2018 Online <APPLICATION/PDF>. 2019-04-20 <http://citation.allacademic.com/meta/p1380189_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: In 1994, the United States Congress charged the Corporation for National and Community Service with spearheading the celebration of the Martin Luther King Jr. (MLK) federal holiday as a national Day of Service. Campuses across the country make use of MLK Day of Service events to cultivate linkages between campus constituencies and surrounding communities. These events also are used to demonstrate, primarily through enumeration of participants and service hours, campus commitment to community engagement. Campus administrations may also use MLK Days of Service to introduce the concept of service-learning to students and faculty members without requiring a semester-long course enrollment. While the recent literature has explored outcomes of classroom-based service-learning and engagement activities, less focus has been given to assessing outcomes of extra-curricular campus activities such as annual MLK Days of Service held on many U.S. campuses each January.

We present preliminary quantitative results from use of an exploratory survey instrument designed to collect self-report participant reflection data on multiple dimensions of Day of Service participation. The assessment tool, designed partly to assess learning outcomes related to social justice concepts, was piloted at the 2016 MLK Day of Service event sponsored by a mid-size, mid-Atlantic university serving a diverse population. Student, faculty, staff, community volunteer and community partner participants (N=344) reflected upon service, learning, and university-community connections as part of a multi-method evaluation process. Quantitative analysis of uni-dimensional and summed variables finds significant variation by instructional site and participant affiliation. Such measures and instruments may clarify the role of Days of Service in advancing institutional service-learning goals.

We envisage the development of similar measures and instruments to capture participant reflections on experience of community service, opportunity for learning, and connection with community through increased understanding of social issues across instructional sites, higher education campuses, community organizations and projects.

2013 - SCRA Biennial Meeting Words: 226 words || 
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2. Katz, Marian. "Implementing Consumer-Driven Services: A Comparative Qualitative Investigation of Service Provider Attitudes and Practices in California’s Full Service Partnerships with High and Low Fidelity to Housing First" Paper presented at the annual meeting of the SCRA Biennial Meeting, University of Miami, Coral Gables, Florida, <Not Available>. 2019-04-20 <http://citation.allacademic.com/meta/p647179_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Abstract: The Housing First Fidelity Visit was used to qualitatively investigate 20 of the programs that participated in a statewide comparative effectiveness study of California’s Full Service Partnerships. The California Mental Health Services Act established Full Service Partnerships (FSPs), which are programs designed to provide consumer-driven services to people with housing instability and serious mental illness. Although they were not mandated to adopt a specific Housing First model, they have many similarities with the Housing First approach. Past research based on pilot programs in California, moreover, suggests that consumer-driven services are more effective with this population than the conventional “treatment-first” approach. Data from the qualitative research allows us to look inside the “black box” to describe very specifically how programs do, or do not, provide consumer-driven services. The qualitative research builds on the housing first fidelity visit by audio recording meetings, focus groups, and interviews for in-depth analysis and also by expanding the goal of the interviews to not only assess fidelity but to try to understand the participants’ points of view. Qualitative findings will be presented about the attitudes and practices of staff at FSPs with high and low fidelity to Housing First model of consumer-driven services. This will be followed by a consideration of the barriers and facilitators to high fidelity practice, and their implications for effective implementation of Housing First-type programs.

2017 - Association for Asian Studies - Annual Conference Words: 204 words || 
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3. Kim, Lanu. and Shin, Solee. "Chaebol’s Turn to Service: The Rise of a Service Economy and Shifting Dynamics of Self-Employment and Wage Work Korea after 1997" Paper presented at the annual meeting of the Association for Asian Studies - Annual Conference, Sheraton Centre Toronto Hotel, Toronto, Canada, <Not Available>. 2019-04-20 <http://citation.allacademic.com/meta/p1193831_index.html>
Publication Type: Panel Paper
Abstract: East Asian economies have undergone increasing tertiarization in recent decades. This paper contributes to the debate on rising service economies and precarious work regimes through examining the patterns of service sector growth and resulting employment transitions in Korea’s distribution sector. We build upon theories of East Asian business groups and literature on comparative capitalism to examine the aftermath of the Korean government’s liberalization of retail and distribution sectors (1981-1996). Conducting a historical analysis of service sector development and decomposing the Korean Economically Active Population survey for the years of 1987-2011, we chart the process of service modernization in retail and distribution. Systematization of the retail and distribution sectors had been led by the country’s large business groups as a number of chaebol subsidiaries quickly diversified into the distributive sectors during the 1990s, particularly after the 1997 financial crisis. We argue that these developments led to the consolidation of the domestic consumer economy, which in return exerted enormous pressure on and led to the rising displacement of, the country’s self-employed, who used to run a bulk of Korea’s retail and distribution businesses. In the self-employed place, the service sector had undergone gradual formalization where the newly generated jobs are increasingly precarious and in non-regular forms.

2016 - American Sociological Association Annual Meeting Pages: unavailable || Words: unavailable || 
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4. Pech, Corey. and Klainot-Hess, Elizabeth. "Good Service, Bad Jobs: Precarity and External Flexibility in Service Work" Paper presented at the annual meeting of the American Sociological Association Annual Meeting, Washington State Convention Center, Seattle, WA, Aug 17, 2016 Online <PDF>. 2019-04-20 <http://citation.allacademic.com/meta/p1120593_index.html>
Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: Much of the literature on precarious works focuses on contingency or insecurity at work. What is missing from the literature on precarious work is an examination of job quality as precarity. An important indicator of precarity is involuntary part-time work, which remains elevated at Great Recession levels. Particularly hard hit on this measure are service workers, who make up the vast majority of the American workforce. By focusing on job quality measures – involuntary part-time, union status, paid-by-the-hour or salaried, and wage, we find that service workers are the most precarious in the economy. We compare professional service workers to other professional workers, professional service workers to non-professional service workers, non-professional service workers to other non-professional workers, and three types of non-professional service workers to one another (interactive, non-interactive and care work). We find that non-professional service workers are the hardest hit, particularly interactive service workers. But overall, all service workers suffer from the highest level of involuntary part-time employment, our strongest indicator of precarity.

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